Technical Support Specialist — Customer Care

Synchrony is seeking a Customer Support Representative in Baltimore, Maryland, to provide exceptional customer support. The role involves troubleshooting technical issues and enhancing customer satisfaction. Candidates should have a Bachelor’s degree or equivalent experience, with at least 1 year in a technical support role. Familiarity with CRM tools such as Zendesk is preferred. The position offers an hourly rate between $24.50 – $32.50, based on experience, along with eligibility for annual bonuses.
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