Seasonal CAMPO & Poolside Server (April- October)
Four Seasons Hotels and Resorts, Calistoga, CA, United States
About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.
About the location
Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one‑of‑a‑kind wine country resort set within a world‑class vineyard. Discover innovative and seasonal cuisine at Michelin‑starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five‑Star resort.
We’re Hiring!
Seasonal CAMPO and Pool Servers from April through October.
About The Role
The CAMPO Pool Server must be knowledgeable of menu and preparation methods. They will respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and attend to guest needs and requests with a sense of urgency in the Resort’s Food & Beverage areas.
What You Will Do
Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item’s origin, taste, and preparation methods.
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point‑of‑sales system; coordinate food and beverage timings.
Check completed kitchen orders with the guest’s original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
Breakdown, clean and set‑up tables, buffets, and food stations.
Work harmoniously and professionally with co‑workers and supervisors.
Assist with CAMPO Bartending duties during relief periods or for scheduled shifts.
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact.
What You Bring
High School education or equivalent experience.
1+ years’ food service or related work.
Required Food Handlers Permit and Responsible Beverage Service (RBS) Permit.
Knowledge of Napa Valley and surrounding areas, highly desirable, however not required.
Preferred experience in a luxury hotel or resort.
Strong oral presentation skills.
Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions.
Ability to multi‑task in a high volume and demanding environment.
Strong problem‑solving skills, ability to handle difficult situations and guests.
Valid driver’s license and clean driving record.
This position is
not
eligible for work sponsorship/visa. Candidates must possess valid US work authorization.
What We Offer
Hourly Rate: $18.51
Complimentary Employee Meals
401(k) Retirement Plans
Schedule & Hours
Full Time availability (April–October)
Flexible for early morning, mid‑day, and evening shifts
Must be available to work weekends and holidays
Four Seasons is an Equal Employment Opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the EEOC is The Law information poster please visit https://uk.openaccess.ttu.edu/maps/know_your_rights/.
Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the EEOC is The Law information poster please visit https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf.
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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture.
About the location
Welcome to wine country luxury. In the food and wine capital of North America, Four Seasons welcomes you to a one‑of‑a‑kind wine country resort set within a world‑class vineyard. Discover innovative and seasonal cuisine at Michelin‑starred Auro, holistic spa rituals at Spa Talisa and thoughtfully personalized Four Seasons service. Raise a glass to all the best in life as you soak in magnificent views of Napa Valley from this Forbes Travel Guide Five‑Star resort.
We’re Hiring!
Seasonal CAMPO and Pool Servers from April through October.
About The Role
The CAMPO Pool Server must be knowledgeable of menu and preparation methods. They will respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and attend to guest needs and requests with a sense of urgency in the Resort’s Food & Beverage areas.
What You Will Do
Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item’s origin, taste, and preparation methods.
Communicate guest orders including any special needs or requests to the kitchen using the hotel’s point‑of‑sales system; coordinate food and beverage timings.
Check completed kitchen orders with the guest’s original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality.
Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
Breakdown, clean and set‑up tables, buffets, and food stations.
Work harmoniously and professionally with co‑workers and supervisors.
Assist with CAMPO Bartending duties during relief periods or for scheduled shifts.
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact.
What You Bring
High School education or equivalent experience.
1+ years’ food service or related work.
Required Food Handlers Permit and Responsible Beverage Service (RBS) Permit.
Knowledge of Napa Valley and surrounding areas, highly desirable, however not required.
Preferred experience in a luxury hotel or resort.
Strong oral presentation skills.
Ability to carry and balance a tray. Ability to accurately process cash and credit card transactions.
Ability to multi‑task in a high volume and demanding environment.
Strong problem‑solving skills, ability to handle difficult situations and guests.
Valid driver’s license and clean driving record.
This position is
not
eligible for work sponsorship/visa. Candidates must possess valid US work authorization.
What We Offer
Hourly Rate: $18.51
Complimentary Employee Meals
401(k) Retirement Plans
Schedule & Hours
Full Time availability (April–October)
Flexible for early morning, mid‑day, and evening shifts
Must be available to work weekends and holidays
Four Seasons is an Equal Employment Opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. To access the EEOC is The Law information poster please visit https://uk.openaccess.ttu.edu/maps/know_your_rights/.
Four Seasons is an Equal Opportunity, affirmative action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the EEOC is The Law information poster please visit https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf.
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