Assistant Career Coach
RADcube, Indianapolis, IN, United States
Job Title: Assistant Career Coach
Location: Marion North – Indianapolis, IN 46220
Position Overview
We are looking for an organized and detail-oriented Career Coach Assistant to provide administrative and customer service support. You will assist with front-desk operations, data management, and case file maintenance in a fast-paced workforce development environment.
Key Responsibilities
Assists with front desk coverage, greeting customers, and directing customers to appropriate areas/services
Assists with phone coverage in designated areas
Maintains accurate data entry to external customer databases and internal databases
Provides administrative support to senior project management
Maintains job seeker case files in an audit-ready state
Maintains a professional appearance
Qualifications & Education
Education / Work Experience
High School diploma, GED, or High School Equivalency and at least three to five years of clerical experience
Associate degree from an accredited university/college, preferred
Qualifications
At least three years of customer service experience with strong communications skills
Experience working in a high-volume work environment
Strong organization skills and computer skills
Ability to maintain a high level of accuracy in preparing and entering information
Capability to follow instructions well
Adaptable, flexible, and a fast learner
Creative and able to meet deadlines
Works well under pressure and within a team concept
Familiarity with the communities being served, with knowledge and understanding of local needs and resources
One to three years of experience in workforce development or related programs preferred
Bilingual a plus
TRAVEL REQUIREMENTS: Frequent Travel
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Location: Marion North – Indianapolis, IN 46220
Position Overview
We are looking for an organized and detail-oriented Career Coach Assistant to provide administrative and customer service support. You will assist with front-desk operations, data management, and case file maintenance in a fast-paced workforce development environment.
Key Responsibilities
Assists with front desk coverage, greeting customers, and directing customers to appropriate areas/services
Assists with phone coverage in designated areas
Maintains accurate data entry to external customer databases and internal databases
Provides administrative support to senior project management
Maintains job seeker case files in an audit-ready state
Maintains a professional appearance
Qualifications & Education
Education / Work Experience
High School diploma, GED, or High School Equivalency and at least three to five years of clerical experience
Associate degree from an accredited university/college, preferred
Qualifications
At least three years of customer service experience with strong communications skills
Experience working in a high-volume work environment
Strong organization skills and computer skills
Ability to maintain a high level of accuracy in preparing and entering information
Capability to follow instructions well
Adaptable, flexible, and a fast learner
Creative and able to meet deadlines
Works well under pressure and within a team concept
Familiarity with the communities being served, with knowledge and understanding of local needs and resources
One to three years of experience in workforce development or related programs preferred
Bilingual a plus
TRAVEL REQUIREMENTS: Frequent Travel
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