Customer Service Specialist
UpTalent, Florence, KY, United States
Job Summary
The Customer Service Specialist is responsible for processing customer orders, handling order entry and shipment scheduling.
Perform essential administrative functions of scanning/indexing paperwork.
The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis.
Coordinate orders and shipments between Manufacturing and customers.
Serves as liaison between internal departments and external customers or sales representatives.
Supports assigned Rep Territory by processing customer inquiries, quoting prices, delivery information, and terms.
Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
Pay Rate:
$44K - $55K DOE.
Hours:
Monday through Friday - 8:00am to 5:00pm.
Work From Home:
Monday's and Friday's.
Minimum Qualifications & Experience
High School Diploma or GED.
Preferred Bachelor's degree in Business Administration, Communications, or related field.
1 - 3 years of general customer service experience.
Proficient in Microsoft Office applications and ability to work in multiple systems.
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The Customer Service Specialist is responsible for processing customer orders, handling order entry and shipment scheduling.
Perform essential administrative functions of scanning/indexing paperwork.
The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis.
Coordinate orders and shipments between Manufacturing and customers.
Serves as liaison between internal departments and external customers or sales representatives.
Supports assigned Rep Territory by processing customer inquiries, quoting prices, delivery information, and terms.
Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer.
Pay Rate:
$44K - $55K DOE.
Hours:
Monday through Friday - 8:00am to 5:00pm.
Work From Home:
Monday's and Friday's.
Minimum Qualifications & Experience
High School Diploma or GED.
Preferred Bachelor's degree in Business Administration, Communications, or related field.
1 - 3 years of general customer service experience.
Proficient in Microsoft Office applications and ability to work in multiple systems.
#J-18808-Ljbffr