Call Center Specialist - Bilingual Spanish
Legacy Community Health, Houston, TX, United States
Call Center Specialist - Bilingual Spanish (Job Overview)
Get ready to dive into an awesome adventure as a
Patient Access Specialist I , where you’ll be the shining star in transforming patient interactions! At Legacy Community Health, we’re all about creating fun and memorable experiences for our patients. You’ll be the superhero who harnesses cutting‑edge communication to make every interaction spectacular!
Benefits
Flexible Spending Account (FSA)
403(b) Retirement Plan with Company Match
Short-Term & Long-Term Disability
$0 Copay for Legacy Provider visits
$0 Copay for prescriptions filled at Legacy Pharmacies
Travel Insurance & Pet Insurance
Subsidized Gym Membership
And much more!
Location
Legacy Montrose Allen Parkway -2929 Allen Pkwy Ste 1300, Houston, TX 77019 (Hybrid)
Schedule
Monday-Friday (7AM-5PM)
Key Responsibilities
Effortlessly manage inbound and outbound calls in our tech‑savvy call center.
Deliver exceptional, professional, and spirited contact.
Adhere to a structured framework, ensuring agility and punctuality.
Schedule patient appointments with precision and style.
Discuss referrals, insurance, and eligibility status for seamless patient access.
Stay current with the latest in patient communication technologies.
Apply problem‑solving skills and digital resources to resolve issues.
Utilize advanced communication techniques across any platform.
Inform clinical teams of the latest data using effective communication methods.
Enter data accurately to support smooth digital system operations.
Master multitasking in a fast‑paced, tech‑enhanced environment.
Minimum Qualifications
High school diploma or equivalent.
1–2 years of customer service experience, preferably in a clinical setting.
Strong orientation toward customer service excellence.
Professional, articulate, and tech‑savvy communicator.
Ability to handle multiple callers and tasks with digital tools.
Excellent verbal and written communication skills.
Accurate data entry, keyboard typing, and mouse navigation skills.
Proficient in MS Windows, Email, and digital forms.
Patient scheduling experience and knowledge of medical and insurance terminology preferred.
Bilingual in English and Spanish.
#J-18808-Ljbffr
Get ready to dive into an awesome adventure as a
Patient Access Specialist I , where you’ll be the shining star in transforming patient interactions! At Legacy Community Health, we’re all about creating fun and memorable experiences for our patients. You’ll be the superhero who harnesses cutting‑edge communication to make every interaction spectacular!
Benefits
Flexible Spending Account (FSA)
403(b) Retirement Plan with Company Match
Short-Term & Long-Term Disability
$0 Copay for Legacy Provider visits
$0 Copay for prescriptions filled at Legacy Pharmacies
Travel Insurance & Pet Insurance
Subsidized Gym Membership
And much more!
Location
Legacy Montrose Allen Parkway -2929 Allen Pkwy Ste 1300, Houston, TX 77019 (Hybrid)
Schedule
Monday-Friday (7AM-5PM)
Key Responsibilities
Effortlessly manage inbound and outbound calls in our tech‑savvy call center.
Deliver exceptional, professional, and spirited contact.
Adhere to a structured framework, ensuring agility and punctuality.
Schedule patient appointments with precision and style.
Discuss referrals, insurance, and eligibility status for seamless patient access.
Stay current with the latest in patient communication technologies.
Apply problem‑solving skills and digital resources to resolve issues.
Utilize advanced communication techniques across any platform.
Inform clinical teams of the latest data using effective communication methods.
Enter data accurately to support smooth digital system operations.
Master multitasking in a fast‑paced, tech‑enhanced environment.
Minimum Qualifications
High school diploma or equivalent.
1–2 years of customer service experience, preferably in a clinical setting.
Strong orientation toward customer service excellence.
Professional, articulate, and tech‑savvy communicator.
Ability to handle multiple callers and tasks with digital tools.
Excellent verbal and written communication skills.
Accurate data entry, keyboard typing, and mouse navigation skills.
Proficient in MS Windows, Email, and digital forms.
Patient scheduling experience and knowledge of medical and insurance terminology preferred.
Bilingual in English and Spanish.
#J-18808-Ljbffr