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Part-Time Front Office Coordinator (Boutique High-End Medical Practice)

Manhattan Integrative Psychiatry, New York, NY, United States


Manhattan Integrative Psychiatry is a boutique, wellness-focused psychiatric practice in New York City, serving a sophisticated and discerning patient population. Our approach is highly individualized, research-driven, and rooted in both psychiatric and integrative care. We prioritize a thoughtful, high-touch patient experience and maintain a calm, professional, and well-run clinical environment.

The Role
We are seeking apolished, highly organized, and proactive front office professionalto serve as the first point of contact for our practice. This is not a traditional front desk role. The ideal candidate operates with anexecutive assistant mindset— someone who is detail-oriented, anticipates needs, communicates clearly, and takes pride in maintaining a refined, well-managed environment. This position plays a key role in shaping the patient experience and ensuring the day-to-day operations of the practice run smoothly.

Position Overview

Full-time, on-site (Monday–Friday)

Hours: Approximately 9:00 AM – 6:00 PM

Location: Midtown Manhattan

Key Responsibilities

Serve as the primary point of contact for all patient communication (phone, email, and in-person), ensuring a professional, calm, and seamless experience

Manage provider schedules with a high level of accuracy and attention to detail, including scheduling, rescheduling, and confirmations

Maintain an organized and efficient front office environment, ensuring the space is always presentable and running smoothly

Handle patient inquiries thoughtfully and professionally, exercising sound judgment and discretion

Maintain accurate and up-to-date patient records and documentation

Coordinate with clinical staff to support daily workflow and ensure continuity of care

Support general administrative and operational tasks as needed

Qualifications

1+ years of experience in a front desk, administrative, or client-facing role (healthcare or high-end service environment preferred) OR

1+ years of experience as an executive assistant

Strong written and verbal communication skills; professional and articulate

Excellent organizational skills and attention to detail

Ability to manage multiple priorities in a fast-paced environment

High level of professionalism, discretion, and emotional intelligence

Comfortable interacting with a wide range of individuals in a calm and composed manner

Strong sense of accountability and ownership over daily responsibilities

Proficient with basic computer systems; able to learn new platforms quickly

Reliable, punctual, and able to work on-site five days per week

Who This Role is Ideal For

Someone who naturallyanticipates what needs to be done before being asked

A polished communicator who takes pride in professionalism and presentation

An organized, detail-oriented individual who enjoys keeping things running smoothly

Someone comfortable in ahigh-expectation, high-touch environment

A strong team player who values consistency, structure, and accountability

This Role is Not a Fit For

Individuals seeking a low-responsibility or purely task-based front desk role

Candidates who prefer highly repetitive work without variability

Those who are uncomfortable in a fast-paced, detail-oriented environment

Type: Part-time

Location: On-site, Midtown Manhattan

Compensation: $20–25/hour, based on experience

Paid time off

Transportation stipend available for commuters

Final Note
We are looking for someone who takes pride in their work, communicates thoughtfully, and contributes to a professional, well-run environment. If you are organized, personable, and motivated to be part of a high-quality practice, we would welcome your application.

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