Patient Accounts Financial Nav
Southcoast Health, Fairhaven, MA, United States
Job Title
Patient Accounts Financial Navigator
Hours
40 hrs
Shift
Day shift; 8:00am – 4:30pm
Location
Southcoast Business Center – Fairhaven, MA
Travel
Driving on average 3 or more times per week required
A Career At Southcoast Health Offers You
A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
Competitive pay and comprehensive benefits package
Generous Earned Time Off Package
Employee Wellbeing Program
403B Retirement Plan with company match
Tuition assistance / Federal Loan Forgiveness programs
Professional growth opportunities and customized leadership training
Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
Position reports to the Manager and Team Leader, Patient Financial Services. Perform a variety of duties including but not limited to providing excellent customer service, evaluating patients who are uninsured or underinsured to review for eligibility of various state & federal assistance programs that meet Massachusetts state laws. Initiate and file all appropriate applications through the virtual gateway program, social security administration, and any other applicable agencies. Navigate patients and/or patient family through the enrollment process. Advise and assist patients and family with financial planning required for long term care and rehabilitative services. Work in partnership with internal departments, Social Services, Care Coordination and Patient Care to assist with patient movement and placement.
Qualifications
Equal to completion of four years of high school plus additional specialized courses or training.
Strong background in medical customer service work is required.
Experience in billing and medical terminology preferred.
Prior collection experience is preferred.
Must possess strong written and verbal communication skills and active listening skills.
Required to have the ability to deal with the public in a professional manner.
Ability to present and inform at Community Benefit functions.
Preferred over three years of related healthcare advocacy.
Certified Application Counselor certification at hire or within 3 months of hire date.
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or be exempt from the vaccination requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Compensation: Pay rate will be determined based on level of experience.
Pay Range
USD $19.90 - $29.70 /Hr.
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Patient Accounts Financial Navigator
Hours
40 hrs
Shift
Day shift; 8:00am – 4:30pm
Location
Southcoast Business Center – Fairhaven, MA
Travel
Driving on average 3 or more times per week required
A Career At Southcoast Health Offers You
A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
Competitive pay and comprehensive benefits package
Generous Earned Time Off Package
Employee Wellbeing Program
403B Retirement Plan with company match
Tuition assistance / Federal Loan Forgiveness programs
Professional growth opportunities and customized leadership training
Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
Position reports to the Manager and Team Leader, Patient Financial Services. Perform a variety of duties including but not limited to providing excellent customer service, evaluating patients who are uninsured or underinsured to review for eligibility of various state & federal assistance programs that meet Massachusetts state laws. Initiate and file all appropriate applications through the virtual gateway program, social security administration, and any other applicable agencies. Navigate patients and/or patient family through the enrollment process. Advise and assist patients and family with financial planning required for long term care and rehabilitative services. Work in partnership with internal departments, Social Services, Care Coordination and Patient Care to assist with patient movement and placement.
Qualifications
Equal to completion of four years of high school plus additional specialized courses or training.
Strong background in medical customer service work is required.
Experience in billing and medical terminology preferred.
Prior collection experience is preferred.
Must possess strong written and verbal communication skills and active listening skills.
Required to have the ability to deal with the public in a professional manner.
Ability to present and inform at Community Benefit functions.
Preferred over three years of related healthcare advocacy.
Certified Application Counselor certification at hire or within 3 months of hire date.
Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or be exempt from the vaccination requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired.
Compensation: Pay rate will be determined based on level of experience.
Pay Range
USD $19.90 - $29.70 /Hr.
#J-18808-Ljbffr