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Manager Entertainment Technical AudioVideo

NBCUniversal, California, MO, United States


Job Description
Manager, Technical Audio/Video is responsible for managing, defining, developing, and maintaining all audio/video systems of assigned Entertainment projects of various scales, including marquee events (Fan Fest Nights, Halloween Horror Nights, Grinchmas, Grad Bash, eVe, etc.), daily park entertainment, placemaking efforts, and other special projects. Interfaces and partners with the Technical, Creative, Project, and Events teams on driving the production process forward, achieving all scope, financial, and process-based goals.

Manage Audio/Video Technical team’s personnel, scope, budget, and development.

Manage scheduling of Audio Video design, installation, operations, and strike in unification with department partners.

Oversee Audio/Video system design process, supporting the development of 30/60/90% packages and navigating integration of elements with technical teams and other design areas.

Oversee all Audio/Video technical designs and installations across all Entertainment projects and initiatives.

Manage relationships and coordinate between Entertainment Creative Development group and Audio Video Technical group.

Organize and distribute workflows between Entertainment Technical groups and Technical Services department on project focuses, ensuring streamlined communication and scheduling.

Maintain and build successful partnership with management teams.

Drive research and development of A/V equipment, staying ahead of industry technology and standards.

Manage use of A/V facilities and inventory at both the Entertainment Production Center and USH.

Provide onsite management support of Audio/Video staff, including Entertainment Technical, Audio Mixers, A/V Production Coordinators, Vendors, and Consultants.

Perform other duties as assigned.

This position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page.

Salary: $80,000 – $110,000 (Benefits eligible)

Qualifications

Bachelor’s degree in Theatrical Production or a minimum of 5 years in a related field, with emphasis on audio/video system design and/or implementation.

Extensive theme park experience in technical audio/video production for live theatrical entertainment.

Strong leadership, communication, and organization skills, including personnel management.

Expertise in advanced audio, video, and control systems such as Q-SYS, Alcorn‑McBride, and Dante networking.

Superior knowledge of AV equipment such as Yamaha/Allen & Heath audio consoles, amplifier distribution, high‑level speaker systems, and video walls.

Expert troubleshooting ability for AV system issues in high‑stress environments.

Proactive management skills to guide, delegate, and provide on‑site knowledge and support to specialized technicians.

Ability to navigate and function productively interdepartmentally on high‑level projects.

Demonstrated ability to work on multiple concurrent projects, with confidence to multi‑task and delegate as required.

Ability to achieve results through flawless execution of strategies and processes.

Creative solution‑focusing mindset with persistence and follow‑through.

Confidence to communicate effectively across all lines of business and with all levels of management.

Ability to handle ambiguity and constant change, working in fast‑paced environments with accelerated production schedules.

Thorough knowledge of MS Excel, Word, PowerPoint, Teams, and SharePoint.

Must be available to work weekends, holidays, and nights as required.

A strong passion to drive high‑quality results, both end‑product and process.

Key Competencies

Read, interpret, and follow safety rules, operating and maintenance instructions, and procedure manuals.

Write reports, business correspondence, and procedure manuals.

Effectively communicate, present information, and answer questions in one‑on‑one and group settings.

Strong interpersonal, analytical, and time‑management skills; proactive thinker and self‑starter.

Communicate effectively with people at all levels, providing specific, timely feedback to improve collaboration.

Continuously seek ways to refine and improve work processes for better results.

Collaborate with all employees, supporting others when requested; seek expertise from varied sources.

Develop plans to accomplish objectives, monitor status, and provide regular updates.

Remain productive during ambiguity, uncertainty, and change; take on new challenges and improve work environments.

Set a positive, productive, and communicative tone as a leader; promote a collaborative and positive workplace.

Additional Information
As part of our selection process, external candidates may be required to attend an in‑person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal provides equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider qualified applicants with criminal histories, arrests, or convictions in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process, you may request a reasonable accommodation by submitting your request to AccessibilitySupport@nbcuni.com.

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