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Medical Assistant Atrium Health Virtual Primary Care Charlotte FT

Atrium Health, Charlotte, NC, United States


Department:

05707 GCMG Pediatric Virtual Primary Care - Virtual Health: Visits On Demand

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details / Additional Information:

Hours of operation Monday through Sunday 8am-8pm. Hours will vary between 8-hour & 12-hour shifts with a weekend rotation.

Pay Range:

$22.90 – $34.35

Major Responsibilities

Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.

Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).

Assists provider with or performs procedures as ordered.

Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Conducts point of care testing per standing order/provider order and completes CLIA approved waived laboratory tests and practice‑specific diagnostic testing in adherence to CLIA standards.

Administers medications and vaccines safely following the rights of medication administration.

Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.

Demonstrates effective and timely communication, teamwork, and appropriate escalation.

Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensures equipment and supplies are in working order, and areas are appropriately stocked.

May assist with training and onboarding of other teammates.

May serve as a role champion or on a committee.

Must demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served, including assessment and interpretation of patient data relative to age‑specific needs.

Minimum Job Requirements
Education

High School Diploma or GED required.

Completion of an accredited medical assistant program or equivalent. Military clinical training may be used in lieu of a formal medical assistant program.

For certain divisions, 2 years of verifiable full‑time experience as a Medical Assistant within the last five years may satisfy the requirement.

Certification / License

Current American Heart Association (AHA) Basic Life Support (BLS) certification required.

Successful completion of Atrium Health’s competency assessment.

Optional certifications such as CMA, RMA, CMAC, or other national provider certifications are encouraged.

Experience

Two years of experience in a clinical practice setting as a Medical Assistant.

Knowledge / Skills / Abilities

Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.

Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.

Proficient computer skills, including keyboarding, navigation within a Windows operating system, use of electronic mail, and exposure to electronic medical records systems.

Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.

Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, patient handling equipment and assistance from at least one other team member is required.

Unique patient lifting/movement situations will be assessed on a case‑by‑case basis.

Must have functional speech, vision, hearing, and touch with ability to use fine‐hand manipulation skills.

Will be exposed to mechanical, electrical, chemical, blood and body fluid hazards. Protective clothing and equipment will be used as required.

Operates all equipment necessary to perform the job.

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