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Nursing Assistant-Concierge Services-ECA Leased Employees

Eisenhower Medical Center, Rancho Mirage, CA, United States


Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
2016; in lieu of CNA, one (1) complete semester of education in an accredited associate’s degree in nursing (ADN or ASN) or Bachelor of Science in Nursing (BSN) program; American Heart Association BLS; California Driver License and auto insurance
Experience:

Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
Adheres to HIPPA, exceptional commitment to patient confidentiality.
Continuously treats all clients and stakeholders with kindness, empathy, dignity, and respect, even in the presence of adverse circumstances.
Assists with and is accountable for adhering to safe, high-quality patient/client care, within scope and according to prescribed nursing care plan.
Maintains a professional image and a clean, orderly environment during the delivery of care.
Actively promotes a supportive setting that embraces the physical, emotional, and spiritual aspects of health and healing.
Presents to client’s home or requested site of service on-time, donned in organization approved attire/uniform, and in full compliance with dress code standards.
Monitors patient physical and emotional condition; reports any changes in status promptly to Lead RN, or other appropriate RN, and documents vitals or other pertinent information accurately.
Positions and ambulates clients per plan of care.
Assists with set up/and or feedings of clients.
May be required to accompany clients to ensure safety during transport to provider appointments, testing, or procedures where appropriate.
Accurately performs duties assigned by and under the supervision of the healthcare team; does not deviate without the involvement of the RN.
Adheres to guidelines for change of shift report from assigned staff member.
Completes documentation accurately as per policy.
Maintains generally tidiness of clients care area, and may be required to perform light housekeeping or meal preparation.
Facilitates client’s participation in all decisions concerning care and appropriately advocates on their behalf.
Prioritizes care, commensurate with client’s needs.
Communicates pertinent information, and employs use of SBAR to handover care.
Intervenes appropriately to reduce anxiety and enhance patients’ ability to follow through with prescribed care, and aspires to build/maintain patient trust.
Assists other staff in the delivery of care, as appropriate.
Recognizes potentially critical situations and takes action to minimize adverse outcomes.
Actively seeks opportunities to support/up-lift department morale.
Promotes a positive organization image when interfacing with the public/clients, medical system staff/professional, and either personally takes action to address issues and/or immediately informs and engages ECS executive leadership.
Ensures appropriate capture of charges for supplies utilized in the course of care.
Takes call for the department on a rotational basis.
Maintains reliable transportation and utilizes personal vehicle to transport oneself to site of contracted client; accurately accounts for miles traveled (mileage reimbursed at current IRS defined rate per mile).
Maintains commitment to professional development and clinical competency.
Attends requested professional development sessions and staff meetings; if unable to attend meetings, reviews minutes or discusses proceedings with peers or manager.
Identifies personal knowledge deficits and seeks resources/consultation to ensure safe patient care.
Strives to be a life-long learner, open to and utilizes constructive feedback; strives to complete a minimum of
Embraces change and continuously identifies opportunities for improvement by demonstrating a commitment to utilizing evidence based practice.
Shares knowledge and acts as a professional resource to other members of the health care team
May be asked to train, orient, and positively support new hires to ensure confident, seamless integration into the organization
Boosts new team members ability to uphold safety, care quality, and outstanding customer service.
Ability to effectively communicate in a positive and professional manner
Ability to handle difficult and stressful situations in a calm and professional manner
Ability to adapt quickly to changing priorities and unexpected situations
Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions
Ability to prioritize tasks and manage time efficiently to meet deadlines
Written and verbal communication skills
Ability to operate general office equipment (i.e., computer, printer, scanner, telephone, etc.)
Eisenhower Health offers a generous benefits package and a matched retirement plan.

Employees are eligible to participate in a benefits program designed to make a difference for you and your family.
From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.

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