Patient Care Coordinator (Marlton, NJ) Marlton, NJ
Ennoblecare, Marlton, NJ, United States
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients across several states. Our clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility.
Job Description
Patient Care Coordinator (full‑time) based in Marlton, New Jersey. The role ensures high quality care services, working with clinicians, staff and patients to achieve healthcare goals and maintain open communication.
Responsibilities
Complete individualized patient care plans and provide care management and coordination using Ennoble Care’s electronic medical record system.
Frequent contact with patients to provide care coordination, support, and manage compliance with care management programs.
Document all client communications accurately.
Communicate with Primary Care Clinician or designee regarding patient emergent needs and/or life‑threatening episodes, ensuring comprehensive care plans are complete and accurate.
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues.
Collaborate with cross‑organizational areas to meet the needs of patients, family members, and partner facilities.
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adhere to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
Demonstrate excellent customer service skills with positive feedback from customers and patients.
Support all department members constructively.
Equipment Operation
Use of computer, telephone, copy machine, and other office equipment as necessary.
Qualifications
Comfortable speaking on the phone for large portions of the day.
Compassionate and empathetic towards patients, demonstrating exceptional customer service.
Accurate note‑taking and timely documentation.
Effective multitasking across patients and workstreams while staying organized.
Thrives in a fast‑paced environment.
Full‑time availability Monday‑Friday 8:30am‑5:00pm on‑site in Marlton, New Jersey.
Proficient with computer, including Outlook and Microsoft Office.
Knowledge of basic healthcare terms, conditions, roles, and care principles.
Must pass drug screen, background check, have a positive attitude, adapt to change, be a team player, and be willing to learn continuously.
Benefits
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short‑Term & Long‑Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off.
Paid Office Holidays.
Paid Sick Time.
401(k) with up to 3% company match.
Referral Program.
Payactiv: pay‑on‑demand.
Immigration Sponsorship Disclosure
Candidates must disclose any current or future need for employment‑based immigration sponsorship before an offer of employment is extended.
Equal Employment Opportunity Statement
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
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Job Description
Patient Care Coordinator (full‑time) based in Marlton, New Jersey. The role ensures high quality care services, working with clinicians, staff and patients to achieve healthcare goals and maintain open communication.
Responsibilities
Complete individualized patient care plans and provide care management and coordination using Ennoble Care’s electronic medical record system.
Frequent contact with patients to provide care coordination, support, and manage compliance with care management programs.
Document all client communications accurately.
Communicate with Primary Care Clinician or designee regarding patient emergent needs and/or life‑threatening episodes, ensuring comprehensive care plans are complete and accurate.
Keep Team Supervisor informed of all issues pertinent to the care plan process and any known or perceived issues.
Collaborate with cross‑organizational areas to meet the needs of patients, family members, and partner facilities.
Become skilled at using technology including secure email, telephone system, electronic medical records, etc.
Adhere to documentation protocols and best practices for daily work logs, escalation of client issues, and internal communications.
Demonstrate excellent customer service skills with positive feedback from customers and patients.
Support all department members constructively.
Equipment Operation
Use of computer, telephone, copy machine, and other office equipment as necessary.
Qualifications
Comfortable speaking on the phone for large portions of the day.
Compassionate and empathetic towards patients, demonstrating exceptional customer service.
Accurate note‑taking and timely documentation.
Effective multitasking across patients and workstreams while staying organized.
Thrives in a fast‑paced environment.
Full‑time availability Monday‑Friday 8:30am‑5:00pm on‑site in Marlton, New Jersey.
Proficient with computer, including Outlook and Microsoft Office.
Knowledge of basic healthcare terms, conditions, roles, and care principles.
Must pass drug screen, background check, have a positive attitude, adapt to change, be a team player, and be willing to learn continuously.
Benefits
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short‑Term & Long‑Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off.
Paid Office Holidays.
Paid Sick Time.
401(k) with up to 3% company match.
Referral Program.
Payactiv: pay‑on‑demand.
Immigration Sponsorship Disclosure
Candidates must disclose any current or future need for employment‑based immigration sponsorship before an offer of employment is extended.
Equal Employment Opportunity Statement
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.
#J-18808-Ljbffr