Schedule Specialist (Home Health)
Optum, Lake Charles, LA, United States
Full Time Schedule Specialist
Explore opportunities with Southern Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of
Caring. Connecting. Growing together.
As the Scheduling Specialist, you will manage patient referrals and visit schedules. Assign patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.
Primary Responsibilities:
Utilize an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
Process workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
Monitor pending referrals daily and assign licensed professionals and case managers for all start of care visits.
Communicate daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate. You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High school education or equivalent experience.
Preferred Qualifications:
1+ years of scheduling experience in a health care setting using an online scheduling system.
Exceptional organizational, customer service, communication, and decision-making skills.
Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Explore opportunities with Southern Home Health, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of
Caring. Connecting. Growing together.
As the Scheduling Specialist, you will manage patient referrals and visit schedules. Assign patient assessments and other visits as ordered by the physician using an online scheduling system. Collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs.
Primary Responsibilities:
Utilize an automated scheduling system to maintain a calendar of services for both episodic and per visit customers.
Process workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits.
Monitor pending referrals daily and assign licensed professionals and case managers for all start of care visits.
Communicate daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate. You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High school education or equivalent experience.
Preferred Qualifications:
1+ years of scheduling experience in a health care setting using an online scheduling system.
Exceptional organizational, customer service, communication, and decision-making skills.
Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $14.00 to $28.80 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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