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Swimming Pool Service Technician I

Anthony & Sylvan Pools, Jacksonville, FL, United States


About the Role

In this role, you’ll help keep pools clean, balanced, and ready to enjoy through routine service visits that include weekly cleanings, water testing, and chemical balancing. You’ll work independently on assigned routes while also learning alongside experienced technicians on more advanced services like pool openings, closings, and cover adjustments. This position is ideal for someone who enjoys hands‑on work, interacting with customers, and taking pride in delivering consistent, high‑quality service. With training, mentorship, and real‑world experience, this role provides a clear path for growth into a Service Technician II position.
General Summary of Position

This position is responsible for performing routine pool care services, including weekly cleanings, water testing, chemical balancing, and addressing minor pool issues. The role may involve assisting more senior Service Technicians with more complex tasks such as pool openings, closings, and pool cover adjustments, while independently completing assigned service visits. Candidates should be comfortable interacting with customers, explaining basic pool care, and ensuring a high standard of service. This position offers the opportunity to develop skills for future advancement into a Service Technician 2 role.
Essential Functions and Responsibilities

Perform general pool maintenance and cleaning tasks, including vacuuming, brushing, skimming, emptying baskets, water testing, and monitoring pool and equipment performance
Assist Service Technicians with basic pool and equipment repairs, including leak detection, plumbing support, equipment service, replacements, upgrades, and pool cover removal/installation (where applicable)
Load, unload, and organize service vehicles for daily routes, including assisting with routine vehicle maintenance and inventory tracking
Safely handle, transport, store, and apply pool chemicals in accordance with manufacturer guidelines and safety procedures
Work collaboratively with Service Technicians, Tech Assistants, and office staff to complete daily schedules efficiently and maintain quality service standards
Complete accurate and timely documentation of pool services performed, including service notes, chemicals used, and job‑site photos
Learn and support the promotion of pool equipment upgrades and maintenance services offered by Anthony & Sylvan, and report recurring service issues or equipment concerns to management
Other duties as assigned
Qualifications – Knowledge, Skills & Abilities

Education

High School Diploma/ GED preferred
Licenses/Certifications

Required to hold a valid driver's license in your state of residence.
Required Skills & Abilities

General pool background experience required.
Excellent organization skills, quick learner, result oriented, attention to detail, interpersonal and communication skills required. Team player with customer focus and self‑motivated.
Ability to read, write, and communicate effectively in English to perform the essential functions of the role.
Travel Requirements

Must be willing to travel 90-100%
Other Requirements

Must be willing to work outdoors in all weather conditions.
Flexibility on schedule required including working outside of a “scheduled shift” as well as evenings, weekends and potentially holidays during peak season.
Must be equipped with standard necessary tools to complete pool service repairs and services.
Physical Requirements

Ability to work in outdoor environments under varying weather conditions
Ability to lift and carry up to

100

pounds, independently
Ability to stand, walk, and perform physical tasks for prolonged periods of time
Ability to wear required PPE (e.g., hard hats, safety boots, gloves)
Ability to communicate promptly and clearly via phone and computer
Ability to drive or travel between job sites as needed
Must have the physical stamina to perform repetitive motions and handle manual labor associated with pool maintenance and equipment handling
ACKNOWLEDGEMENT

Position duties and expectations change over time. This job description is not intended to be an all‑inclusive, exclusive or exhaustive list of the job functions that an employee in this position may be asked to perform from time to time. The employee may perform other related duties as assigned to meet the ongoing needs of the Company. If there is ever a time that you are unsure what is expected of you, you are expected to meet with your manager and ask questions. If you are unsure how to perform a certain task, ask your manager before performing.

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