Medical Receptionist
Optum, Glastonbury, CT, United States
Opportunities with ProHealth Physicians , part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well‑being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community‑based medical group and discover the meaning behind
Caring. Connecting. Growing together.
ProHealth Physicians
(Glastonbury Pediatrics and Adolescent Medicine) has an immediate opening for a friendly, patient focused and detail oriented
Medical Receptionist
to join our team.
Schedule:
Full‑time (40 hours/week) Monday – Friday [8:45 am – 5:15 pm], rotating Saturdays from 8 am to 12 pm.
Location:
290 Western Blvd., Glastonbury, CT. May be asked to float to local practices in the region for coverage.
Primary Responsibilities
Schedule and triage appointment requests for urgency according to approved protocols consistent with ProHealth's Appointment and Scheduling Guidelines; consult a medical assistant or licensed clinician for clinical decision making when necessary.
Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians.
Greet patients and conduct the check‑in process.
Monitor daily reminder call logs to reschedule appointments as needed.
Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits.
Close payment batch(es) at the end of each shift, assemble and balance batch(es) according to ProHealth cash control procedures.
Maintain knowledge of current OSHA and ProHealth policies.
Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork.
Perform other duties as assigned.
Benefits
Competitive base pay, full and comprehensive benefit program, performance rewards, and a management team committed to your success.
Paid Time Off – accrues with your first pay period plus 8 paid holidays.
Medical plan options and participation in a Health Spending Account or Health Savings Account.
Dental, vision, life & AD&D insurance plus short‑term and long‑term disability coverage.
401(k) savings plan and employee stock purchase plan.
Education reimbursement.
Employee discounts.
Employee assistance program.
Employee referral bonus program.
Voluntary benefits (pet insurance, legal insurance, LTC insurance, etc.).
Required Qualifications
High School Diploma/GED (or higher).
1+ year(s) of receptionist or equivalent customer service or admin‑related experience.
Preferred Qualifications
Experience working with an electronic health record.
Office administrative / receptionist / clerical experience in a medical environment.
Customer service experience in retail, hospitality, etc.
Knowledge of medical terminology.
Pay and Benefits
The hourly pay for this role will range from $16.15 to $28.80 per hour based on full‑time employment. We comply with all minimum wage laws as applicable. In addition to salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements).
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone, regardless of race, gender, sexuality, age, location, and income, deserves the opportunity to live their healthiest life. We are committed to mitigating environmental impact and delivering equitable care that addresses health disparities and improves health outcomes.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace; candidates are required to pass a drug test before beginning employment.
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Caring. Connecting. Growing together.
ProHealth Physicians
(Glastonbury Pediatrics and Adolescent Medicine) has an immediate opening for a friendly, patient focused and detail oriented
Medical Receptionist
to join our team.
Schedule:
Full‑time (40 hours/week) Monday – Friday [8:45 am – 5:15 pm], rotating Saturdays from 8 am to 12 pm.
Location:
290 Western Blvd., Glastonbury, CT. May be asked to float to local practices in the region for coverage.
Primary Responsibilities
Schedule and triage appointment requests for urgency according to approved protocols consistent with ProHealth's Appointment and Scheduling Guidelines; consult a medical assistant or licensed clinician for clinical decision making when necessary.
Use call processing and other applicable functionality in the EHR to take messages and communicate with clinicians.
Greet patients and conduct the check‑in process.
Monitor daily reminder call logs to reschedule appointments as needed.
Scan and index documents into the EHR; ensure that necessary documents, lab results, etc. are available in advance of patient visits.
Close payment batch(es) at the end of each shift, assemble and balance batch(es) according to ProHealth cash control procedures.
Maintain knowledge of current OSHA and ProHealth policies.
Assist coworkers as needed to ensure smooth office operation and delivery of excellent service through teamwork.
Perform other duties as assigned.
Benefits
Competitive base pay, full and comprehensive benefit program, performance rewards, and a management team committed to your success.
Paid Time Off – accrues with your first pay period plus 8 paid holidays.
Medical plan options and participation in a Health Spending Account or Health Savings Account.
Dental, vision, life & AD&D insurance plus short‑term and long‑term disability coverage.
401(k) savings plan and employee stock purchase plan.
Education reimbursement.
Employee discounts.
Employee assistance program.
Employee referral bonus program.
Voluntary benefits (pet insurance, legal insurance, LTC insurance, etc.).
Required Qualifications
High School Diploma/GED (or higher).
1+ year(s) of receptionist or equivalent customer service or admin‑related experience.
Preferred Qualifications
Experience working with an electronic health record.
Office administrative / receptionist / clerical experience in a medical environment.
Customer service experience in retail, hospitality, etc.
Knowledge of medical terminology.
Pay and Benefits
The hourly pay for this role will range from $16.15 to $28.80 per hour based on full‑time employment. We comply with all minimum wage laws as applicable. In addition to salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401(k) contribution (all benefits are subject to eligibility requirements).
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone, regardless of race, gender, sexuality, age, location, and income, deserves the opportunity to live their healthiest life. We are committed to mitigating environmental impact and delivering equitable care that addresses health disparities and improves health outcomes.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug‑free workplace; candidates are required to pass a drug test before beginning employment.
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