SERVICE TECHNICIAN
Yokogawa, Newnan, GA, United States
Not just a job, but a career
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
About The Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
DUTIES/RESULTS
Properly operate both common and specialized test equipment, including a ¾ million‑day test equipment for QA approved Calibration certificates that are NIST traceable.
Maintain Repair Center facilities, documentation, and equipment.
Perform component‑level repairs and calibration on field instruments, analytical instruments, Digital Acquisition Systems, TMI and Meter products per YCA standards.
Accurately and timely complete all documentation associated with assigned tasks, including entry of quality data on work completed for certifying equality to factory specifications.
Receive training and work toward mastering repair of multiple product families; specialize in industrial instrumentation and process control devices, test equipment or test measurement equipment.
Prepare to train other technicians on specialty product families and operate, diagnose, troubleshoot, repair, adjust, and calibrate products in assigned product group.
Provide technical assistance in the operation and diagnostics of problems encountered by Sales, Marketing, Sales Reps and Customers; must be self‑motivated, thorough and possess strong communication skills.
Assist technicians in overcoming technical and procedural problems.
Log all incoming units into the calibration log and forward paperwork for processing.
Support the objective of “Total Customer Satisfaction” and function as a team member in support/assistance of meeting goals of the T&M and Service Division.
Ensure uncompromising quality to all work processes in designated area of responsibility and have the authority to stop those processes at any time if quality is being compromised.
Work independently with minimal supervision and manage time for optimal productivity.
Perform other duties as assigned.
SPECIFICATIONS
Education:
Two (2) year degree in appropriate discipline or equivalent, including military.
Prior Experience:
Five (5) years experience in meteorology, service and/or repair environment.
Specific Skills:
Provide technical training to other service technicians through hands‑on training; participate in individual and team problem‑solving missions and provide management with solutions; maintain a good work ethic (tidiness), experience with Microsoft products, adaptability; beneficial additional skills include SAP, CRM and industrial communication protocols; understanding of ISO 9000 and ISO 17025 procedures.
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We actively recruit, develop, and promote people from a variety of backgrounds who differ in experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
#J-18808-Ljbffr
Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.
About The Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
DUTIES/RESULTS
Properly operate both common and specialized test equipment, including a ¾ million‑day test equipment for QA approved Calibration certificates that are NIST traceable.
Maintain Repair Center facilities, documentation, and equipment.
Perform component‑level repairs and calibration on field instruments, analytical instruments, Digital Acquisition Systems, TMI and Meter products per YCA standards.
Accurately and timely complete all documentation associated with assigned tasks, including entry of quality data on work completed for certifying equality to factory specifications.
Receive training and work toward mastering repair of multiple product families; specialize in industrial instrumentation and process control devices, test equipment or test measurement equipment.
Prepare to train other technicians on specialty product families and operate, diagnose, troubleshoot, repair, adjust, and calibrate products in assigned product group.
Provide technical assistance in the operation and diagnostics of problems encountered by Sales, Marketing, Sales Reps and Customers; must be self‑motivated, thorough and possess strong communication skills.
Assist technicians in overcoming technical and procedural problems.
Log all incoming units into the calibration log and forward paperwork for processing.
Support the objective of “Total Customer Satisfaction” and function as a team member in support/assistance of meeting goals of the T&M and Service Division.
Ensure uncompromising quality to all work processes in designated area of responsibility and have the authority to stop those processes at any time if quality is being compromised.
Work independently with minimal supervision and manage time for optimal productivity.
Perform other duties as assigned.
SPECIFICATIONS
Education:
Two (2) year degree in appropriate discipline or equivalent, including military.
Prior Experience:
Five (5) years experience in meteorology, service and/or repair environment.
Specific Skills:
Provide technical training to other service technicians through hands‑on training; participate in individual and team problem‑solving missions and provide management with solutions; maintain a good work ethic (tidiness), experience with Microsoft products, adaptability; beneficial additional skills include SAP, CRM and industrial communication protocols; understanding of ISO 9000 and ISO 17025 procedures.
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We actively recruit, develop, and promote people from a variety of backgrounds who differ in experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
#J-18808-Ljbffr