Licensed Optician - Woodbridge, VA - LensCrafters
EssilorLuxottica, Woodbridge, VA, United States
LensCrafters is a place for visionaries, pairing state‑of‑the‑art technology with a personal approach to eye care. Everything we do is centered around sight—quality care helps us see the joy in life and continue our legacy of the highest optical standards.
At LensCrafters, we want every person who enters our doors to feel our passion for care. We are committed to taking care of you so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world‑class vision care products. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eye‑care industry.
Major Duties & Responsibilities
Welcome all customers and set expectations with them.
Custom fit glasses and precisely place prescriptions in lenses.
Act as a leader in optical acumen.
Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensuring finished eyewear meets standards and customer needs.
Assist team with complex product needs and prescriptions.
Use technology accurately and thoroughly despite time pressure and customer volume; demonstrate exceptional product knowledge and use appropriate tools.
Be proactive, explore root causes of issues, forward‑thinking, ensure customers are satisfied and expectations are exceeded, and drive solutions.
Multi‑task, prioritize and manage time with competing priorities.
Strive to achieve exceptional results on brand KPIs and competencies.
Take pride in store appearance; help keep the store clean, attractive and organized.
Inform management of safety opportunities and demonstrate safe work practices.
Show resourcefulness, self‑motivation and a desire for continual learning, improvement and results.
Adhere to company policies and procedures, including discounts, promotions and inventory management.
Basic Qualifications
High school graduate or equivalent.
State licensure.
Optical dispensing experience.
Strong customer service skills: communicator, listener and team builder.
Knowledge of current store merchandise.
Strong basic math skills.
Awareness of current fashion trends.
Sales skills – ability to use and carry an iPad/tablet.
Familiarity with POS, computers and calculators.
Embrace new technology and change.
Preferred Qualifications
Previous customer service and retail experience.
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation and various employee discounts.
EEO Statement
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social status, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Equal Employment Opportunity Compliance
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
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At LensCrafters, we want every person who enters our doors to feel our passion for care. We are committed to taking care of you so you can bring the best quality experience to our patients and customers. LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world‑class vision care products. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eye‑care industry.
Major Duties & Responsibilities
Welcome all customers and set expectations with them.
Custom fit glasses and precisely place prescriptions in lenses.
Act as a leader in optical acumen.
Take and record measurements, accurately adjust/fit eyewear with attention to detail, ensuring finished eyewear meets standards and customer needs.
Assist team with complex product needs and prescriptions.
Use technology accurately and thoroughly despite time pressure and customer volume; demonstrate exceptional product knowledge and use appropriate tools.
Be proactive, explore root causes of issues, forward‑thinking, ensure customers are satisfied and expectations are exceeded, and drive solutions.
Multi‑task, prioritize and manage time with competing priorities.
Strive to achieve exceptional results on brand KPIs and competencies.
Take pride in store appearance; help keep the store clean, attractive and organized.
Inform management of safety opportunities and demonstrate safe work practices.
Show resourcefulness, self‑motivation and a desire for continual learning, improvement and results.
Adhere to company policies and procedures, including discounts, promotions and inventory management.
Basic Qualifications
High school graduate or equivalent.
State licensure.
Optical dispensing experience.
Strong customer service skills: communicator, listener and team builder.
Knowledge of current store merchandise.
Strong basic math skills.
Awareness of current fashion trends.
Sales skills – ability to use and carry an iPad/tablet.
Familiarity with POS, computers and calculators.
Embrace new technology and change.
Preferred Qualifications
Previous customer service and retail experience.
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation and various employee discounts.
EEO Statement
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social status, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy, genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
Equal Employment Opportunity Compliance
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.
#J-18808-Ljbffr