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Ophthalmic Technician

Pearle Vision - Crossroads Mall, Portage, MI, United States


The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job. It is not an exhaustive list of responsibilities, and is subject to changes and exceptions at the discretion of senior management.

JOB TITLE:

Ophthalmic Technician / Medical Office Administrator

REPORTS TO:

Store General Manager

FLSA STATUS:

Hourly; Non-Exempt

POSITION PURPOSE:

The major responsibility of the Ophthalmic Technician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice. The position will interact with patients/customers by delivering an exceptional patient/customer experience, foster patient/customer retention, and promotes outstanding associate/doctor satisfaction.

OPHTHALMIC TECHNICIAN

The Ophthalmic Technician plays a key role in the optometric practice. Their duties include the utilization of computerized medical office software, administrative office procedures, health insurance processing billing and transcription of medical reports and medical testing.

An Ophthalmic Technician role may combine skills of a medical office administrator, medical billing and collections, appointment scheduler or medical records clerk and direct patient care.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Clinical Duties

Taking patient medical histories

Preparing patients for examinations

Administering tests that include measuring eye pressure, visual acuity, operating equipment during the exam

Assisting doctors during the entire examinations

Assist with ordering glasses and contact lens supply

Administrative Job Duties

Greeting and directing patients

Answering telephones

Updating and maintaining Electronic Medical Records

Obtaining insurance verification and authorization

Adjust scheduling for priority patients

Scheduling appointments

Processing insurance claim forms

Patient and insurance billing

Optometric medical billing and coding

Vision insurance billing and coding

Accounts receivable and accounts payable

Bookkeeping

Selling glasses and contact lens supplies

*Some Clinical Skills can be learned on the job. Experience with clinical skills is required to apply.

TRAVEL REQUIREMENTS:

None required.

QUALIFICATIONS:

Experience, Competencies and Education

Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships.

Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.

Experience with personal computers preferred.

Valid State Driver’s License and State Minimum Insurance coverage.

High school diploma or equivalent, or comparable experience typically achieved with a minimum of 1-2 years in a retail setting. Certifications may be required.

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