Certified Harley-Davidson Technician
Thunder Tower West Harley-Davidson, Elgin, IL, United States
Overview
Harley-Davidson Certified Technician.
Master Tech's $40.00 Flat Rate.
$5000 sign-on Bonus after 90 Days.
Potential $100,00 annual income.
Service Department Operations
Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
Complete repair work within the scheduled or allotted time period whenever possible. Continually improve their “efficiency” skill.
Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
Accept work assignments from the Service Writer/Manager.
Requests parts for the job as early as possible when needs become known.
Perform service, repair, and customization work in accordance to factory specifications.
Assist the Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that the customer may be contacted and notified of the delay.
After the job is finished ensure proper completion and filing of paperwork.
Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
Maintain technical (PHD and other) qualifications by completing any necessary training programs assigned to you by the Service Manager.
Customer Service
Minimize comebacks and deal with them promptly and satisfactorily when they do occur.
Keep customers’ vehicles cleaner that when it was dropped off.
#J-18808-Ljbffr
Harley-Davidson Certified Technician.
Master Tech's $40.00 Flat Rate.
$5000 sign-on Bonus after 90 Days.
Potential $100,00 annual income.
Service Department Operations
Provide prompt, dependable, high quality, vehicle service to (internal & external) customers.
Complete repair work within the scheduled or allotted time period whenever possible. Continually improve their “efficiency” skill.
Maintain productivity (time spent working on billable jobs) as close to 100% as possible.
Accept work assignments from the Service Writer/Manager.
Requests parts for the job as early as possible when needs become known.
Perform service, repair, and customization work in accordance to factory specifications.
Assist the Service Writer/Manager of additional work needed or any delays in expected completion as soon as they become known so that the customer may be contacted and notified of the delay.
After the job is finished ensure proper completion and filing of paperwork.
Keep work areas as clean as possible and assist others with maintaining shop cleanliness.
Maintain technical (PHD and other) qualifications by completing any necessary training programs assigned to you by the Service Manager.
Customer Service
Minimize comebacks and deal with them promptly and satisfactorily when they do occur.
Keep customers’ vehicles cleaner that when it was dropped off.
#J-18808-Ljbffr