Senior People Operations & HRIS Specialist (Grand Rapids)
ActiveProspect, Inc., Grand Rapids, MI, United States
Company Overview
ActiveProspect is on a mission to make consent‑based marketing the best channel for online customer acquisition. We provide marketers the products they need to acquire qualified customers at scale. Our platform is trusted by thousands of companies engaged in direct‑to‑consumer marketing, helping them save wasted spend, comply with ever‑changing regulations, and manage a constantly evolving partner landscape. Our flagship product, TrustedForm, is used to certify over 1 billion opt‑in digital customer leads every year and is the gold standard for documenting prior express written consent for TCPA compliance.
Job Summary
We are seeking a highly capable Senior People Operations & HRIS Specialist to join our People team. This is a critical individual contributor role that will help in the selection and implementation of a new HRIS for a mid‑market employer, standing up internal payroll and benefits administration, and building scalable People operations from the ground up.
This role combines hands‑on execution with meaningful ownership across systems, compliance, and core People processes. You will be instrumental in designing workflows, establishing operational rigor, and ensuring a high‑quality employee experience.
HRIS Implementation & Management
Play a key role in evaluating, selecting, and implementing a new HRIS platform
Design and build scalable workflows, processes, and data structures within the HRIS
Partner cross‑functionally with Finance, Accounting, IT, and external vendors to ensure successful system implementation and integrations
Establish best practices for data governance, security, and system utilization
Payroll, Benefits & Compliance
Own end‑to‑end semi‑monthly payroll processing, ensuring accuracy, timeliness, and compliance
Stand up and administer employee benefits programs, including health, welfare, and retirement (401k)
Ensure compliance with federal, state, and local regulations and filing requirements across payroll, benefits, and employment practices
Manage relationships with payroll, benefits, and other People‑related vendors
People Operations & Employee Support
Serve as a key point of contact for employee questions related to payroll, benefits, and People operations
Support employee relations matters, including assisting with investigations and documentation
Maintain accurate and compliant employee records and documentation
Reporting, Analytics & Projects
Develop and deliver People data reporting and insights to support business decisions
Build dashboards and reporting capabilities within the HRIS
Lead and support cross‑functional People projects (e.g., process improvements, compliance initiatives, system enhancements)
Continuously identify opportunities to improve efficiency, scalability, and employee experience
Qualifications and Skills
Required qualifications
6+ years of experience in People Operations, HR Operations, or similar roles
Demonstrated experience supporting or leading an HRIS implementation
Strong hands‑on experience with payroll processing and benefits administration
Deep experience administering HRIS platforms (e.g., BambooHR, HiBob, Paycom, Workday Go, or similar)
Strong knowledge of multi‑state payroll and employment compliance requirements
High attention to detail with a strong data integrity mindset
Analytical and systems‑oriented thinker with the ability to translate data into insights
Proven ability to manage vendors and cross‑functional stakeholders
Strong project management skills and ability to operate independently in a fast‑paced environment
Strong judgment and ability to handle sensitive employee matters with discretion
Preferred qualifications
Experience in a high‑growth SaaS environment
Experience building People operations outside of a PEO environment
Experience with system integrations and HR tech stack optimization
MBA or other relevant certifications
AI Agent creation and management
Benefits and Perks
A collaborative work environment with the freedom and opportunities of a startup culture
A global, remote‑first company that encourages occasional team get‑togethers
Life and work balance
Flexible vacation time
Retirement plan matching up to 3.5% of your salary
Varied options for health, dental, vision, disability and life insurance
ActiveProspect is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.
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ActiveProspect is on a mission to make consent‑based marketing the best channel for online customer acquisition. We provide marketers the products they need to acquire qualified customers at scale. Our platform is trusted by thousands of companies engaged in direct‑to‑consumer marketing, helping them save wasted spend, comply with ever‑changing regulations, and manage a constantly evolving partner landscape. Our flagship product, TrustedForm, is used to certify over 1 billion opt‑in digital customer leads every year and is the gold standard for documenting prior express written consent for TCPA compliance.
Job Summary
We are seeking a highly capable Senior People Operations & HRIS Specialist to join our People team. This is a critical individual contributor role that will help in the selection and implementation of a new HRIS for a mid‑market employer, standing up internal payroll and benefits administration, and building scalable People operations from the ground up.
This role combines hands‑on execution with meaningful ownership across systems, compliance, and core People processes. You will be instrumental in designing workflows, establishing operational rigor, and ensuring a high‑quality employee experience.
HRIS Implementation & Management
Play a key role in evaluating, selecting, and implementing a new HRIS platform
Design and build scalable workflows, processes, and data structures within the HRIS
Partner cross‑functionally with Finance, Accounting, IT, and external vendors to ensure successful system implementation and integrations
Establish best practices for data governance, security, and system utilization
Payroll, Benefits & Compliance
Own end‑to‑end semi‑monthly payroll processing, ensuring accuracy, timeliness, and compliance
Stand up and administer employee benefits programs, including health, welfare, and retirement (401k)
Ensure compliance with federal, state, and local regulations and filing requirements across payroll, benefits, and employment practices
Manage relationships with payroll, benefits, and other People‑related vendors
People Operations & Employee Support
Serve as a key point of contact for employee questions related to payroll, benefits, and People operations
Support employee relations matters, including assisting with investigations and documentation
Maintain accurate and compliant employee records and documentation
Reporting, Analytics & Projects
Develop and deliver People data reporting and insights to support business decisions
Build dashboards and reporting capabilities within the HRIS
Lead and support cross‑functional People projects (e.g., process improvements, compliance initiatives, system enhancements)
Continuously identify opportunities to improve efficiency, scalability, and employee experience
Qualifications and Skills
Required qualifications
6+ years of experience in People Operations, HR Operations, or similar roles
Demonstrated experience supporting or leading an HRIS implementation
Strong hands‑on experience with payroll processing and benefits administration
Deep experience administering HRIS platforms (e.g., BambooHR, HiBob, Paycom, Workday Go, or similar)
Strong knowledge of multi‑state payroll and employment compliance requirements
High attention to detail with a strong data integrity mindset
Analytical and systems‑oriented thinker with the ability to translate data into insights
Proven ability to manage vendors and cross‑functional stakeholders
Strong project management skills and ability to operate independently in a fast‑paced environment
Strong judgment and ability to handle sensitive employee matters with discretion
Preferred qualifications
Experience in a high‑growth SaaS environment
Experience building People operations outside of a PEO environment
Experience with system integrations and HR tech stack optimization
MBA or other relevant certifications
AI Agent creation and management
Benefits and Perks
A collaborative work environment with the freedom and opportunities of a startup culture
A global, remote‑first company that encourages occasional team get‑togethers
Life and work balance
Flexible vacation time
Retirement plan matching up to 3.5% of your salary
Varied options for health, dental, vision, disability and life insurance
ActiveProspect is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.
#J-18808-Ljbffr