E-Commerce Clerk (Curbside) - 291 McCray Street, Hollister, CA 95023
Cornerstone OnDemand, Hollister, CA, United States
We are currently recruiting for the position of:
Job Summary
The E-Commerce Clerk’s role involves selecting and assembling products for customers’ online orders, prioritizing freshness and quality. They process payments and meticulously prepare orders for pickup, facilitating the final handoff to the end customer. Their primary objective is to deliver an efficient, positive customer service experience and foster loyalty to online shopping.
Responsibilities
Process orders through the POS system.
Effectively communicate with leadership regarding fulfillment challenges.
Communicate any substitutions or exceptions to the customer’s order.
Adhere to customer order promise times to meet demand.
Follow instructions diligently to fulfill orders accurately.
Handoff orders to the end customer or stage for customer retrieval according to program needs (in‑store pickup, curbside, or staging in a kiosk/locker).
Meet productivity metrics and other fulfillment goals.
Maintain a clean, orderly work area free from safety hazards.
Stock supplies as needed.
Report pricing, scanning, and item location discrepancies to Store Management.
Uphold customer satisfaction by providing a seamless shopping experience with a variety of fresh and clean products.
Follow all safety protocols, operating procedures, and standards for product freshness and quality, including food safety guidelines for handling, displaying, and storing food items.
Follow all established protocols and requirements for handoff of regulated products.
Perform other duties as assigned.
Hiring pay range: $16.90 - 20.30
Knowledge, Skills and Abilities
Required:
Excellent customer service and communication (verbal and written) skills.
Ability to work with a sense of urgency and self‑motivation.
Capability to be proactive, enthusiastic, and flexible on the job.
Ability to read, write, and speak English proficiently.
Strong team player with a willingness and desire to learn, work hard, and have fun.
Preferred:
Any experience as a personal shopper or in a warehouse environment, stocking shelves, or as a cashier.
Experience
0 – Three months or any equivalent experience.
Education
Required – High School or GED and/or equivalent experience/training.
Other Requirements (i.e., Travel Expectations)
Availability to work a variety of retail hour shifts, including evenings, weekends, and holidays.
Availability to work overnight shift.
Must be at least 18 years of age.
Ability to lift 40 pounds without assistance and may lift up to 85 lbs on occasion.
Ability to carry up to 80 lbs on occasion.
Ability to push up to 85 lbs on occasion.
Ability to pull up to 92 lbs on occasion.
Requires standing and other physical movements on a frequent basis.
Ability to work in temperature levels that may fluctuate depending on the specific area of the store; workers are required to work in cold room and freezer units.
Ability to operate tools including step stool, carts, register, safety cutter, rolling ladder, food preparation equipment, ovens, warmers, food mixers, meat cutting instruments, various carts including pallet jacks, packaging components and equipment, and cleaning supplies.
Physical Demands
Standing – Frequent
Walking – Frequent
Kneeling – Occasional
Twisting – Frequent
Stooping – Frequent
Pushing – Frequent
Pulling – Frequent
Climbing (i.e., Stairs or Ladders) – Occasional
Moving Machinery – Occasional
Lifting Over 40 lbs – Occasional
Lifting 20-40 lbs – Occasional
Lifting Up to 20 lbs – Frequent
Carrying Over 40 lbs – Occasional
Carrying 20-40 lbs – Occasional
Carrying Up to 20 lbs – Occasional
Gross Manipulation (i.e., Seizing, holding, grasping, turning, or otherwise working with hand(s)) – Frequent
Repetitive Hand/Arm Use – Frequent
Operating Motor or Power Vehicle – Occasional
Use of Protective Equipment – Occasional
Disclaimer
This job description is not intended to be a comprehensive list of the duties and responsibilities of the position.
Reference: req41034
The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.
#J-18808-Ljbffr
Job Summary
The E-Commerce Clerk’s role involves selecting and assembling products for customers’ online orders, prioritizing freshness and quality. They process payments and meticulously prepare orders for pickup, facilitating the final handoff to the end customer. Their primary objective is to deliver an efficient, positive customer service experience and foster loyalty to online shopping.
Responsibilities
Process orders through the POS system.
Effectively communicate with leadership regarding fulfillment challenges.
Communicate any substitutions or exceptions to the customer’s order.
Adhere to customer order promise times to meet demand.
Follow instructions diligently to fulfill orders accurately.
Handoff orders to the end customer or stage for customer retrieval according to program needs (in‑store pickup, curbside, or staging in a kiosk/locker).
Meet productivity metrics and other fulfillment goals.
Maintain a clean, orderly work area free from safety hazards.
Stock supplies as needed.
Report pricing, scanning, and item location discrepancies to Store Management.
Uphold customer satisfaction by providing a seamless shopping experience with a variety of fresh and clean products.
Follow all safety protocols, operating procedures, and standards for product freshness and quality, including food safety guidelines for handling, displaying, and storing food items.
Follow all established protocols and requirements for handoff of regulated products.
Perform other duties as assigned.
Hiring pay range: $16.90 - 20.30
Knowledge, Skills and Abilities
Required:
Excellent customer service and communication (verbal and written) skills.
Ability to work with a sense of urgency and self‑motivation.
Capability to be proactive, enthusiastic, and flexible on the job.
Ability to read, write, and speak English proficiently.
Strong team player with a willingness and desire to learn, work hard, and have fun.
Preferred:
Any experience as a personal shopper or in a warehouse environment, stocking shelves, or as a cashier.
Experience
0 – Three months or any equivalent experience.
Education
Required – High School or GED and/or equivalent experience/training.
Other Requirements (i.e., Travel Expectations)
Availability to work a variety of retail hour shifts, including evenings, weekends, and holidays.
Availability to work overnight shift.
Must be at least 18 years of age.
Ability to lift 40 pounds without assistance and may lift up to 85 lbs on occasion.
Ability to carry up to 80 lbs on occasion.
Ability to push up to 85 lbs on occasion.
Ability to pull up to 92 lbs on occasion.
Requires standing and other physical movements on a frequent basis.
Ability to work in temperature levels that may fluctuate depending on the specific area of the store; workers are required to work in cold room and freezer units.
Ability to operate tools including step stool, carts, register, safety cutter, rolling ladder, food preparation equipment, ovens, warmers, food mixers, meat cutting instruments, various carts including pallet jacks, packaging components and equipment, and cleaning supplies.
Physical Demands
Standing – Frequent
Walking – Frequent
Kneeling – Occasional
Twisting – Frequent
Stooping – Frequent
Pushing – Frequent
Pulling – Frequent
Climbing (i.e., Stairs or Ladders) – Occasional
Moving Machinery – Occasional
Lifting Over 40 lbs – Occasional
Lifting 20-40 lbs – Occasional
Lifting Up to 20 lbs – Frequent
Carrying Over 40 lbs – Occasional
Carrying 20-40 lbs – Occasional
Carrying Up to 20 lbs – Occasional
Gross Manipulation (i.e., Seizing, holding, grasping, turning, or otherwise working with hand(s)) – Frequent
Repetitive Hand/Arm Use – Frequent
Operating Motor or Power Vehicle – Occasional
Use of Protective Equipment – Occasional
Disclaimer
This job description is not intended to be a comprehensive list of the duties and responsibilities of the position.
Reference: req41034
The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.
#J-18808-Ljbffr