Germaine's LUAU Bartender
Roberts Hawaii, Inc., Kapolei, HI, United States
This position is responsible for delivering the highest quality of customer service and “ALOHA” to all guest and serving staff. The incumbent must be able to take orders, prepare and serve alcoholic and non-alcoholic beverages to guests courteously and efficiently. The incumbent must ensure that supplies including inventory, replenishment of condiments, and utensils are adequately stocked.
2. Essential Job Functions:
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Meet and greet customers as they arrive – supplying information as needed
Clean bar area before prepping
Check upper and lower bars for any discrepancies in the following places: sinks, jockey boxes, beer boxes, utensils, floors, trash receptacles, empty boxes, glasses, and etc.
Set floor mats in bar
Set bar tops for pouring mats, napkin straw dispensers, and garnish trays
Replenish and restock liquor, beer, wines and other bar items up to par for the next day
Prepare inventory of bar items/products on nightly basis
Clean and mop bar at end of shift
Attend all staff meetings including training and operational
Perform other related duties as assigned or requested
Always maintain positive guest relations.
Deal with all guests and fellow Germaine’s team members with respect and honesty.
Communicates with supervisor verbally and through written communication throughout the shift to ensure proper notification and follow through of assigned tasks.
May be assigned other duties as needed by the Luau Manager on duty.
3. Essential Skills (Minimum qualifications individual must possess when entering position) – i.e. skillsets, education, certifications, etc.
High School Diploma or equivalent
Must be at least minimum age to serve liquor
Must have knowledge of brands of various spirits such as whiskeys, bourbons, scotches, cordials and mixes, etc; training in bar service and drinks
Knowledge of liquor commission rules and regulations.
Must be able to calculate simple math functions including addition, subtraction, multiplication, and division
Strong communication and interpersonal skills; must be personable and have a pleasant manner
Must be able to lift up to 35 lbs
Able to read, write, and comprehend simple instructions, short correspondence, and memos in verbal or written form
Must be available to work a flexible schedule including weekends, evenings, and holidays
Deal with problems involving several variables in standardized situations
Work in a fast-paced environment with accuracy and efficiency; take initiative to complete tasks
Adapt to change, is open to new ideas, takes on new responsibilities, adjust plans to meet changing needs
Handle customer questions and complaints, communicate with customers, handle service problems politely and efficiently, always available for customers, follow procedure to solve customer problems, understand company products and services, maintain pleasant and professional image
Meet commitments, work independently, accept accountability, handle change, set personal standards, stay focused under pressure, meet attendance/punctuality requirements
Keep information organized and accessible, maintain clean/functional workspace, work systematically/efficiently, manage time well
Achieve business plan goals, meet new business development goals, sell an appropriate product mix
Promote mutual respect, keep workplace clean and safe, support safety programs
4. Working Conditions/Job Environment
Must be able to stand, walk and sit for extended periods of time.
Job involves working:
under variable temperature conditions (or extreme heat or cold).
under variable noise levels.
outdoors/indoors.
Work in various areas and noise levels from moderate (office atmosphere) to loud (stage areas)
Medium work: Exerting up to 35 lbs of force occasionally and/or a negligible amount of force or constantly to lift, reach, carry, push, pull or otherwise move objects
Must be able to adjust to the vessel’s movements
Must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly
Required to have visual acuity to determine accuracy, neatness, thoroughness of work assigned
Ability to receive detailed information through oral communication, and make fine discriminations in sound judgment
Some remote work may be necessary
The information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
EOE/M/F/Vet/Disabilities
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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2. Essential Job Functions:
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Meet and greet customers as they arrive – supplying information as needed
Clean bar area before prepping
Check upper and lower bars for any discrepancies in the following places: sinks, jockey boxes, beer boxes, utensils, floors, trash receptacles, empty boxes, glasses, and etc.
Set floor mats in bar
Set bar tops for pouring mats, napkin straw dispensers, and garnish trays
Replenish and restock liquor, beer, wines and other bar items up to par for the next day
Prepare inventory of bar items/products on nightly basis
Clean and mop bar at end of shift
Attend all staff meetings including training and operational
Perform other related duties as assigned or requested
Always maintain positive guest relations.
Deal with all guests and fellow Germaine’s team members with respect and honesty.
Communicates with supervisor verbally and through written communication throughout the shift to ensure proper notification and follow through of assigned tasks.
May be assigned other duties as needed by the Luau Manager on duty.
3. Essential Skills (Minimum qualifications individual must possess when entering position) – i.e. skillsets, education, certifications, etc.
High School Diploma or equivalent
Must be at least minimum age to serve liquor
Must have knowledge of brands of various spirits such as whiskeys, bourbons, scotches, cordials and mixes, etc; training in bar service and drinks
Knowledge of liquor commission rules and regulations.
Must be able to calculate simple math functions including addition, subtraction, multiplication, and division
Strong communication and interpersonal skills; must be personable and have a pleasant manner
Must be able to lift up to 35 lbs
Able to read, write, and comprehend simple instructions, short correspondence, and memos in verbal or written form
Must be available to work a flexible schedule including weekends, evenings, and holidays
Deal with problems involving several variables in standardized situations
Work in a fast-paced environment with accuracy and efficiency; take initiative to complete tasks
Adapt to change, is open to new ideas, takes on new responsibilities, adjust plans to meet changing needs
Handle customer questions and complaints, communicate with customers, handle service problems politely and efficiently, always available for customers, follow procedure to solve customer problems, understand company products and services, maintain pleasant and professional image
Meet commitments, work independently, accept accountability, handle change, set personal standards, stay focused under pressure, meet attendance/punctuality requirements
Keep information organized and accessible, maintain clean/functional workspace, work systematically/efficiently, manage time well
Achieve business plan goals, meet new business development goals, sell an appropriate product mix
Promote mutual respect, keep workplace clean and safe, support safety programs
4. Working Conditions/Job Environment
Must be able to stand, walk and sit for extended periods of time.
Job involves working:
under variable temperature conditions (or extreme heat or cold).
under variable noise levels.
outdoors/indoors.
Work in various areas and noise levels from moderate (office atmosphere) to loud (stage areas)
Medium work: Exerting up to 35 lbs of force occasionally and/or a negligible amount of force or constantly to lift, reach, carry, push, pull or otherwise move objects
Must be able to adjust to the vessel’s movements
Must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly
Required to have visual acuity to determine accuracy, neatness, thoroughness of work assigned
Ability to receive detailed information through oral communication, and make fine discriminations in sound judgment
Some remote work may be necessary
The information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.
EOE/M/F/Vet/Disabilities
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr