Receptionist (Weston)
The Palace, Tallahassee, FL, United States
Job Description
Luxury Senior Living Communities
In Kendall, Homestead, Coral Gables & Weston
Palace at Home
Joint Commission Accredited, 2011
The #1 Priority of this position is…
Responsible for ensuring that the agency maintains high standards in reference to all customer service issues.
Responsible for answering allincoming calls following The Palace protocol.
Maintaining tracks of all clients’issues and the responsibilities party for following up.
Conducts random telephone surveys inorder to maintain the level of customer satisfaction.
Responsible for all outgoing mailand the distribution of incoming mail.
Responsible for distributing allincoming faxes.
Must forward main line to AnsweringService/Voicemail at the end of the day.
Any other task assigned byManagement.
Qualifications
High school degree or equivalentrequired.
Home Health or Clinical Terminologyexperience preferred.
The Ideal Candidate
Responsible, always on time,resourceful, very accurate and detail-oriented.
Flexible as to work schedule. Mustbe available to work on weekends, holidays and in emergency situations.
Must be able to work under pressureand multi-task.
Self-motivated with a strong workethic and the ability to work independently AND as a team member.
Demonstrate excellent verbalcommunications, interpersonal skills and empathetic listening.
#J-18808-Ljbffr
Luxury Senior Living Communities
In Kendall, Homestead, Coral Gables & Weston
Palace at Home
Joint Commission Accredited, 2011
The #1 Priority of this position is…
Responsible for ensuring that the agency maintains high standards in reference to all customer service issues.
Responsible for answering allincoming calls following The Palace protocol.
Maintaining tracks of all clients’issues and the responsibilities party for following up.
Conducts random telephone surveys inorder to maintain the level of customer satisfaction.
Responsible for all outgoing mailand the distribution of incoming mail.
Responsible for distributing allincoming faxes.
Must forward main line to AnsweringService/Voicemail at the end of the day.
Any other task assigned byManagement.
Qualifications
High school degree or equivalentrequired.
Home Health or Clinical Terminologyexperience preferred.
The Ideal Candidate
Responsible, always on time,resourceful, very accurate and detail-oriented.
Flexible as to work schedule. Mustbe available to work on weekends, holidays and in emergency situations.
Must be able to work under pressureand multi-task.
Self-motivated with a strong workethic and the ability to work independently AND as a team member.
Demonstrate excellent verbalcommunications, interpersonal skills and empathetic listening.
#J-18808-Ljbffr