Warranty Admin
Manpower Group (USA), Elkhart, IN, United States
Our client, a leading organization in the manufacturing industry, is seeking a Warranty Admin to join their team. As a Warranty Admin, you will be part of the Customer Service Department supporting warranty management and customer satisfaction initiatives. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization.
Job Title
Warranty Admin
Location
Elkhart, IN
Pay Range
$22.00 per hour
Shift
Monday – Friday, 8-hour shift (start time flexible between 7:00–8:00 a.m.)
Responsibilities
Respond promptly to warranty-related phone calls and emails from customers and service centers
Review and verify warranty eligibility in accordance with company policies
Accurately enter, update, and manage warranty claims using Salesforce, Avante, and customer portals
Communicate claim decisions, next steps, and resolutions effectively to all stakeholders
Maintain detailed records and documentation for all warranty claims and monitor open or aging claims to ensure timely closure
Qualifications / What’s Needed?
Proficiency with Microsoft Office and warranty management systems
Strong verbal and written communication skills
Excellent customer service and problem‑solving abilities
High attention to detail and organizational skills
Self‑motivated with the ability to work independently and collaboratively
Opportunities
Opportunity to work in a dynamic and supportive environment
Gain valuable experience in warranty administration and customer service
Potential for temp‑to‑hire employment based on performance
Work with a dedicated team committed to excellence
Flexible start times within the specified window
Benefits
Upon completion of waiting period, associates are eligible for:
Medical and Prescription Drug Plans
Supplemental Life Insurance
Short Term Disability Insurance
401(k)
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Job Title
Warranty Admin
Location
Elkhart, IN
Pay Range
$22.00 per hour
Shift
Monday – Friday, 8-hour shift (start time flexible between 7:00–8:00 a.m.)
Responsibilities
Respond promptly to warranty-related phone calls and emails from customers and service centers
Review and verify warranty eligibility in accordance with company policies
Accurately enter, update, and manage warranty claims using Salesforce, Avante, and customer portals
Communicate claim decisions, next steps, and resolutions effectively to all stakeholders
Maintain detailed records and documentation for all warranty claims and monitor open or aging claims to ensure timely closure
Qualifications / What’s Needed?
Proficiency with Microsoft Office and warranty management systems
Strong verbal and written communication skills
Excellent customer service and problem‑solving abilities
High attention to detail and organizational skills
Self‑motivated with the ability to work independently and collaboratively
Opportunities
Opportunity to work in a dynamic and supportive environment
Gain valuable experience in warranty administration and customer service
Potential for temp‑to‑hire employment based on performance
Work with a dedicated team committed to excellence
Flexible start times within the specified window
Benefits
Upon completion of waiting period, associates are eligible for:
Medical and Prescription Drug Plans
Supplemental Life Insurance
Short Term Disability Insurance
401(k)
#J-18808-Ljbffr