Team Leader
Workstream, Mount Pleasant, TX, United States
DKT Investments: Who we are
People make the difference at DKT—Family Members take pride in their work, take care of each other, and love serving our customers. At DKT, you will work for a brand and legacy that fills you with pride, on a team that cares about helping you learn and grow, and belong to a family that loves winning together. Join the DKT Family and we’ll work together to instill values and skills that will serve you well no matter where your journey leads you.
Restaurant High Performing Teams: How we deliver Family Member Experience, Operations Excellence, and Customer Experience
Restaurant High Performing Teams, (RHPT), are groups of Family Members who share a common vision, goal, and approach to work. They collaborate, challenge, and hold each other accountable to deliver the Whataburger experience to each other and our customers using the six Restaurant High Performing Team Characteristics; Coaching, Communication, Engagement, Empowerment, Recruiting, and Rewards and Recognition.
Restaurant Team Leader: How you bring value
At DKT, our Team Leaders deliver the DKT experience to both our Family Members and customers. They foster a High Performing Team environment by coaching during shifts, creating a safe space for communication, and engaging and understanding Family Members’ specific work needs. Team Leaders ensure that DKT operating procedures are being followed to drive operational excellence. Team Leaders report to the Operating Partner. Team Leaders support Operating Partners and Managers in managing the restaurant with a variety of tasks such as food safety and sanitation, consistency of standards, and training and supervision of Team Members.
Requirements
Typical minimum requirements to perform the job.
Age
Must be at least 18 years of age
Education
High school diploma/GED or equivalent work experience
Experience and Demonstrated Behaviors
Six (6) months’ experience as a Team Member
Attainment of Team Member skills certification
Demonstrated ability to coach, motivate, and inspire Team Members
Demonstrated ability to communicate and maintain an effective working relationship with management and co-workers
Demonstrated ability to work in a team environment
Knowledge, Skills, and Abilities
Strong general knowledge of the organization and its functions
Strong general knowledge of working practices, procedures, and techniques
Professional Certifications
Food Safety Certification (may vary based on city, county, and state requirements)
Food Handler’s Certification
Working Conditions/Travel Requirements
Must be able to report to work in a timely manner as required by operational/business needs
Must be able to work a full-time schedule and be able to work all shifts based on the operational needs of the restaurant
Must be able to travel occasionally
Must be able to work overtime if required based on the operational needs of the restaurant
Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards, and maintain current automobile liability at minimum levels in their state of residence
Physical Requirements
Must be able to lift up to 50 lbs
Must be able to stand during the entire shift. Ability to reach, bend, stoop, lift, shake, stir, pour, carry, and push
Must be able to read (orders on tickets, menu board, receipts, etc.)
Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and produce items
Frequent washing of hands
Must be able to use computers, telephones, and office equipment
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People make the difference at DKT—Family Members take pride in their work, take care of each other, and love serving our customers. At DKT, you will work for a brand and legacy that fills you with pride, on a team that cares about helping you learn and grow, and belong to a family that loves winning together. Join the DKT Family and we’ll work together to instill values and skills that will serve you well no matter where your journey leads you.
Restaurant High Performing Teams: How we deliver Family Member Experience, Operations Excellence, and Customer Experience
Restaurant High Performing Teams, (RHPT), are groups of Family Members who share a common vision, goal, and approach to work. They collaborate, challenge, and hold each other accountable to deliver the Whataburger experience to each other and our customers using the six Restaurant High Performing Team Characteristics; Coaching, Communication, Engagement, Empowerment, Recruiting, and Rewards and Recognition.
Restaurant Team Leader: How you bring value
At DKT, our Team Leaders deliver the DKT experience to both our Family Members and customers. They foster a High Performing Team environment by coaching during shifts, creating a safe space for communication, and engaging and understanding Family Members’ specific work needs. Team Leaders ensure that DKT operating procedures are being followed to drive operational excellence. Team Leaders report to the Operating Partner. Team Leaders support Operating Partners and Managers in managing the restaurant with a variety of tasks such as food safety and sanitation, consistency of standards, and training and supervision of Team Members.
Requirements
Typical minimum requirements to perform the job.
Age
Must be at least 18 years of age
Education
High school diploma/GED or equivalent work experience
Experience and Demonstrated Behaviors
Six (6) months’ experience as a Team Member
Attainment of Team Member skills certification
Demonstrated ability to coach, motivate, and inspire Team Members
Demonstrated ability to communicate and maintain an effective working relationship with management and co-workers
Demonstrated ability to work in a team environment
Knowledge, Skills, and Abilities
Strong general knowledge of the organization and its functions
Strong general knowledge of working practices, procedures, and techniques
Professional Certifications
Food Safety Certification (may vary based on city, county, and state requirements)
Food Handler’s Certification
Working Conditions/Travel Requirements
Must be able to report to work in a timely manner as required by operational/business needs
Must be able to work a full-time schedule and be able to work all shifts based on the operational needs of the restaurant
Must be able to travel occasionally
Must be able to work overtime if required based on the operational needs of the restaurant
Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards, and maintain current automobile liability at minimum levels in their state of residence
Physical Requirements
Must be able to lift up to 50 lbs
Must be able to stand during the entire shift. Ability to reach, bend, stoop, lift, shake, stir, pour, carry, and push
Must be able to read (orders on tickets, menu board, receipts, etc.)
Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and produce items
Frequent washing of hands
Must be able to use computers, telephones, and office equipment
#J-18808-Ljbffr