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Experienced Service Advisor

Bob Loquercio Auto Group, Goshen, IN, United States


Experienced Service Advisor
Drive Your Career Forward with Bob Loquercio Auto Group

Are you an experienced Service Advisor ready to take your career to the next level? At Bob Loquercio Auto Group, we recognize top talent and provide the tools, support, and opportunities to maximize your success.

We are seeking a

high-performing, experienced Service Advisor

to join our fast-paced, high-volume Service Department. If you thrive in a performance-driven environment and are committed to delivering exceptional customer service, we want to hear from you.

What We Offer

Brand-new, state-of-the-art facilities and equipment

Ongoing training, mentorship, and career advancement opportunities

Paid education and manufacturer training programs

Competitive compensation with high earning potential

Medical, dental, and vision insurance

401(k) retirement savings plan

Basic life insurance

Accident and critical illness coverage

Employee discounts on products and services

Flexible scheduling and strong work–life balance

Key Responsibilities

Deliver a high-level customer experience from initial contact through vehicle delivery

Accurately diagnose customer concerns and translate them into actionable repair orders

Recommend maintenance and repairs based on vehicle condition, mileage, and history

Build and maintain strong customer relationships to drive retention and repeat business

Prepare precise estimates for parts and labor with a focus on transparency

Manage workflow efficiently in a high-volume environment

Proactively communicate repair status and timelines with customers

Ensure accuracy of final invoices and completed work

Upsell services ethically while prioritizing customer needs

Qualifications

Previous experience as an Automotive Service Advisor required

Proven ability to perform in a high-volume, performance-driven environment

Strong sales and customer relationship management skills

Excellent communication, organization, and multitasking abilities

Ability to work independently with minimal supervision

High attention to detail and commitment to accuracy

Valid driver’s license and clean driving record preferred

Willingness to complete a background check and drug screening

Physical Requirements

Ability to sit for extended periods while working on a computer

Ability to lift up to 15 pounds as needed

Equal Opportunity Employer
Bob Loquercio Auto Group is an Equal Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.

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