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Automotive Service Advisor -Tulsa

Group 1 Automotive, Tulsa, OK, United States


Overview
Group 1 Automotive is a fast-growing leader in automotive retail and is seeking qualified Automotive Service Advisors to join our teams at multiple Tulsa locations including South Pointe Chevrolet, South Pointe Honda, South Pointe CJDR, and BMW of Tulsa.

In addition to competitive pay, we offer our associates the following benefits:

Health, Dental, Vision, Life, and Disability insurance

401(k) plan with company match

Paid Time-Off

Employee Stock Purchase Plan

Employee Vehicle Purchase Program

Professional work environment with job training, provided equipment, and advancement opportunities

Market-leading pay based on experience plus bonuses

Structured, self-paced, and paid training opportunities leading to manufacturer and Group 1 recognition

Pinnacle Awards Program

Group 1 Automotive , a Fortune 250 company, is a leading operator of automotive dealerships and collision centers across the United States and United Kingdom. If you are aligned with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail.

To learn more about our company, visit www.group1auto.com. Apply today or reference a qualified friend.

*All applicants must pass pre-employment testing to include background checks, MVR, and drug testing to qualify for employment*

Group 1 Automotive is an Equal Employment Opportunity employer and participates in E-Verify

Responsibilities

Schedule and confirm appointments to ensure smooth customer experience

Create transparent repair orders withaccuratecost and time estimates

Communicate with technicians and parts team to guaranteetimelyservice completion

Provide regular updates to customers on the status of their vehicle

Maintain strong product knowledge toassistwith service needs and warranty information

Qualifications

Valid driver’s license and acceptable driving record

High school diploma or equivalent required; additional automotive training or certifications are a plus

Prior experience as an Automotive Service Advisor, Service Writer, or in a customer-facing role within a dealership or automotive service environment preferred

Strong knowledge of automotive maintenance, repair processes, and vehicle systems

Excellent customer service and communication skills, with the ability to explain technical information in a clear, professional manner

Proven ability to upsell recommended maintenance and repairs based on vehicle needs

Strong organizational skills with the ability to manage multiple customers and tasks in a fast-paced environment

Proficiency with dealership management systems (such as CDK, Reynolds & Reynolds, or similar) and basic computer skills

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