Customer Service Specialist - Senior Customer Service Specialist
Halliburton, Duncan, OK, United States
Job Duties
Under general supervision, acts as primary contact with affiliates, field PSL, and sales personnel.
Ensures accurate and timely processing of orders and quotations.
Directs the movement of material for global multi-PSL operations.
Utilizes knowledge of products and processes to service customer needs.
Serves as a liaison for communication with field personnel, engineering, manufacturing, procurement, etc. to fill customer requirements.
Coordinates cross-center and vendor supplied orders as required and monitors those shipments.
Works with Law Department to ensure export compliance and stays current regarding international material movements and shipping regulations.
May give guidance to Order Correspondents as needed.
Qualifications
Requires High School Diploma or GED and a minimum of 2 years experience in a customer service environment.
Additional experience in areas such as procurement, materials, or logistics is preferred.
Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available, including Customer Service Specialist or Senior Customer Service Specialist.
World Class Benefits
At Halliburton, we offer a comprehensive benefits package to support your physical, emotional, financial, and parental needs.
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
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Under general supervision, acts as primary contact with affiliates, field PSL, and sales personnel.
Ensures accurate and timely processing of orders and quotations.
Directs the movement of material for global multi-PSL operations.
Utilizes knowledge of products and processes to service customer needs.
Serves as a liaison for communication with field personnel, engineering, manufacturing, procurement, etc. to fill customer requirements.
Coordinates cross-center and vendor supplied orders as required and monitors those shipments.
Works with Law Department to ensure export compliance and stays current regarding international material movements and shipping regulations.
May give guidance to Order Correspondents as needed.
Qualifications
Requires High School Diploma or GED and a minimum of 2 years experience in a customer service environment.
Additional experience in areas such as procurement, materials, or logistics is preferred.
Candidates having qualifications that exceed the minimum job requirements will receive consideration for higher level roles given (1) their experience, (2) additional job requirements, and/or (3) business needs. Depending on education, experience, and skill level, a variety of job opportunities might be available, including Customer Service Specialist or Senior Customer Service Specialist.
World Class Benefits
At Halliburton, we offer a comprehensive benefits package to support your physical, emotional, financial, and parental needs.
Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
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