
Concierge
Highgate Senior Living, Billings, MT, United States
Concierge Front Desk - Billings, MT
Job Summary:
We are seeking a friendly and hospitable Concierge Front Desk professional to join our team at Highgate Senior Living in Billings, MT. As a vital part of our community, you will be the welcoming first impression for residents, families, and visitors, providing exceptional customer service and support. If you are passionate about making a difference in the lives of seniors and their families, we invite you to apply for this part‑time opportunity.
Compensation:
$17.00 - $19.00 per hour
About the Role:
As a Concierge Front Desk professional, you will be responsible for:
Handling the front desk, phones, and guest experience, creating a warm and efficient environment
Scheduling: Full days on Thursday, Friday, and Saturday OR Full days on Friday, Saturday, and Sunday
Fielding requests and supporting resident and family needs
Managing first‑impression areas and phone system
Maintaining basic records and administrative systems
Assisting with events and community communications
Creating informal opportunities for resident socialization
Skills and Attributes:
Confidence engaging with seniors and families
Top‑note customer service and hospitality mindset
Kind, professional communication (verbal and written)
MS Office basics and comfort with multi‑tasking
Awareness of environment and details
Relatable Experience:
Front desk, hospitality, or customer‑facing roles
Volunteer experiences focused on helping others
Jobs supporting seniors or vulnerable populations
Qualifications:
At least 18 years of age
1+ year in high‑level customer service/office experience
Current negative TB test
Able to pass a criminal background check
Good time management; able to work independently
Why Join Highgate:
We offer more than a job – we offer a mission. Join a workplace that values heart, purpose, and community. As a member of our team, you can expect:
401(k) with matching
Employee referral bonuses
Competitive pay: $17.00 - $19.00 per hour
Full benefits package
Growth pathways and internal promotions
Positive, inclusive, values‑driven culture
Join a workplace that values heart, purpose, and community. Apply today – we’d love to meet you.
#J-18808-Ljbffr
Job Summary:
We are seeking a friendly and hospitable Concierge Front Desk professional to join our team at Highgate Senior Living in Billings, MT. As a vital part of our community, you will be the welcoming first impression for residents, families, and visitors, providing exceptional customer service and support. If you are passionate about making a difference in the lives of seniors and their families, we invite you to apply for this part‑time opportunity.
Compensation:
$17.00 - $19.00 per hour
About the Role:
As a Concierge Front Desk professional, you will be responsible for:
Handling the front desk, phones, and guest experience, creating a warm and efficient environment
Scheduling: Full days on Thursday, Friday, and Saturday OR Full days on Friday, Saturday, and Sunday
Fielding requests and supporting resident and family needs
Managing first‑impression areas and phone system
Maintaining basic records and administrative systems
Assisting with events and community communications
Creating informal opportunities for resident socialization
Skills and Attributes:
Confidence engaging with seniors and families
Top‑note customer service and hospitality mindset
Kind, professional communication (verbal and written)
MS Office basics and comfort with multi‑tasking
Awareness of environment and details
Relatable Experience:
Front desk, hospitality, or customer‑facing roles
Volunteer experiences focused on helping others
Jobs supporting seniors or vulnerable populations
Qualifications:
At least 18 years of age
1+ year in high‑level customer service/office experience
Current negative TB test
Able to pass a criminal background check
Good time management; able to work independently
Why Join Highgate:
We offer more than a job – we offer a mission. Join a workplace that values heart, purpose, and community. As a member of our team, you can expect:
401(k) with matching
Employee referral bonuses
Competitive pay: $17.00 - $19.00 per hour
Full benefits package
Growth pathways and internal promotions
Positive, inclusive, values‑driven culture
Join a workplace that values heart, purpose, and community. Apply today – we’d love to meet you.
#J-18808-Ljbffr