Support Staff
Burke, Lufkin, TX, United States
Support Staff - Angelina Mental Health Clinic (Lufkin, TX)
Position Overview
Burke is seeking a professional and detail-oriented Support Staff member to join our Angelina Mental Health Clinic in Lufkin, TX. This role serves as a key point of contact for consumers, visitors, and staff, ensuring a welcoming and efficient front office environment.
The ideal candidate will have strong communication skills, the ability to manage multiple tasks, and a commitment to maintaining confidentiality while supporting clinical and administrative operations.
Key Responsibilities
Answer and manage multi-line phone systems, directing calls appropriately
Provide information and respond to inquiries regarding Burke services
Deliver excellent customer service with professional phone and in-person communication
Maintain strict confidentiality in accordance with agency policies
Perform data entry and maintain accurate records
Process, scan, and organize documentation
Assist with office operations, including managing supplies, equipment, and vehicles
Support the Administrative Manager with data collection and report preparation
Perform additional clerical and administrative duties as assigned
Minimum Qualifications
Education:
High school diploma or equivalent (required)
Experience:
At least 1 year of consecutive general office or receptionist experience
Basic computer proficiency
Licensure:
Valid Texas Driver's License (required)
Preferred Qualifications
2+ years of receptionist or office experience
Proficiency in Microsoft Word and Excel
Some college coursework in Human Services or a related field
Experience in a medical or mental health setting
Familiarity with medical terminology and medication management
Bilingual skills (strongly preferred)
Physical Requirements
Ability to sit or stand for extended periods
Ability to bend, reach, and lift up to 25 lbs (charts, supplies, equipment)
Sufficient visual and auditory skills for communication and computer use
Fine motor skills for typing and written documentation
Work Schedule
Monday - Friday
8:00 AM - 5:00 PM
Compensation
$28,329 annually
Why Join Burke?
At Burke, you'll be part of a mission-driven organization dedicated to improving lives through compassionate mental health services. This role offers the opportunity to make a meaningful impact while gaining valuable experience in a healthcare setting.
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Position Overview
Burke is seeking a professional and detail-oriented Support Staff member to join our Angelina Mental Health Clinic in Lufkin, TX. This role serves as a key point of contact for consumers, visitors, and staff, ensuring a welcoming and efficient front office environment.
The ideal candidate will have strong communication skills, the ability to manage multiple tasks, and a commitment to maintaining confidentiality while supporting clinical and administrative operations.
Key Responsibilities
Answer and manage multi-line phone systems, directing calls appropriately
Provide information and respond to inquiries regarding Burke services
Deliver excellent customer service with professional phone and in-person communication
Maintain strict confidentiality in accordance with agency policies
Perform data entry and maintain accurate records
Process, scan, and organize documentation
Assist with office operations, including managing supplies, equipment, and vehicles
Support the Administrative Manager with data collection and report preparation
Perform additional clerical and administrative duties as assigned
Minimum Qualifications
Education:
High school diploma or equivalent (required)
Experience:
At least 1 year of consecutive general office or receptionist experience
Basic computer proficiency
Licensure:
Valid Texas Driver's License (required)
Preferred Qualifications
2+ years of receptionist or office experience
Proficiency in Microsoft Word and Excel
Some college coursework in Human Services or a related field
Experience in a medical or mental health setting
Familiarity with medical terminology and medication management
Bilingual skills (strongly preferred)
Physical Requirements
Ability to sit or stand for extended periods
Ability to bend, reach, and lift up to 25 lbs (charts, supplies, equipment)
Sufficient visual and auditory skills for communication and computer use
Fine motor skills for typing and written documentation
Work Schedule
Monday - Friday
8:00 AM - 5:00 PM
Compensation
$28,329 annually
Why Join Burke?
At Burke, you'll be part of a mission-driven organization dedicated to improving lives through compassionate mental health services. This role offers the opportunity to make a meaningful impact while gaining valuable experience in a healthcare setting.
#J-18808-Ljbffr