Houseperson Runner - Embassy Suites by Hilton Dorado del Mar Beach Resort
Hilton Worldwide, Inc., Dorado, Dorado, United States
Job Number:
HOT0CHRO
Work Location:
Embassy Suites Dorado del Mar Beach Resort, 201 Dorado Del Mar Blvd., Dorando #00646, Puerto Rico
The Embassy Suites Dorado del Mar Beach Resort is looking for a Houseperson Runner to join their Housekeeping team.
What will I be doing?
As a Houseperson/Runner, you will be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests to deliver outstanding guest service. You will perform the following tasks:
Clean designated areas including restrooms, public areas, offices, and banquet/meeting/conference rooms.
Dust, polish furniture and fixtures; vacuum, mop, sweep, shampoo carpets; wash windows; clean and wax floors; remove and dispose of trash and empty ashtrays.
Greet guests in a friendly manner.
Report maintenance deficiencies and items in need of repair.
Stock and maintain supply rooms as needed.
Perform deep‑cleaning tasks and special projects (e.g., mattress flipping, furniture moves).
Deliver guest requests and assist in cleaning guest rooms when required.
Qualifications and Attributes
At least 1 year of housekeeping and customer‑service experience.
Ability to understand and communicate in Spanish and English.
Hospitality: passion for delivering exceptional guest experiences.
Integrity: commitment to doing the right thing.
Leadership: ability to lead within the team and community.
Teamwork: strong team‑playing skills.
Ownership: take ownership of actions and decisions.
Proactive: operate with a sense of urgency and discipline.
Quality, Productivity, and Customer Focus.
Shift Pattern
Full availability. Rotating shifts throughout the week, with weekends and holidays required.
Pay
$11.00 per hour.
Benefits
Hilton Travel Program: 100 nights of discounted travel.
Access to pay through DailyPay.
Hilton Shares: employee stock purchase program (ESPP) with a 15% discount.
Maternity and parental leave (12 weeks paid for birthing parents; 4 weeks paid for eligible partners and adoptive parents).
Debt‑Free Education through Guild Education.
Flexible shifts and days off.
Comprehensive health insurance, including telemedicine and at‑home care.
Mental‑health resources and free counseling via the Employee Assistance Program.
PTO (Best‑in‑Class Paid Time Off).
401(k) plan with company match.
*Benefits may vary depending on property‑specific terms and conditions of employment.
#J-18808-Ljbffr
HOT0CHRO
Work Location:
Embassy Suites Dorado del Mar Beach Resort, 201 Dorado Del Mar Blvd., Dorando #00646, Puerto Rico
The Embassy Suites Dorado del Mar Beach Resort is looking for a Houseperson Runner to join their Housekeeping team.
What will I be doing?
As a Houseperson/Runner, you will be responsible for cleaning and maintaining designated areas of the hotel and responding to guest requests to deliver outstanding guest service. You will perform the following tasks:
Clean designated areas including restrooms, public areas, offices, and banquet/meeting/conference rooms.
Dust, polish furniture and fixtures; vacuum, mop, sweep, shampoo carpets; wash windows; clean and wax floors; remove and dispose of trash and empty ashtrays.
Greet guests in a friendly manner.
Report maintenance deficiencies and items in need of repair.
Stock and maintain supply rooms as needed.
Perform deep‑cleaning tasks and special projects (e.g., mattress flipping, furniture moves).
Deliver guest requests and assist in cleaning guest rooms when required.
Qualifications and Attributes
At least 1 year of housekeeping and customer‑service experience.
Ability to understand and communicate in Spanish and English.
Hospitality: passion for delivering exceptional guest experiences.
Integrity: commitment to doing the right thing.
Leadership: ability to lead within the team and community.
Teamwork: strong team‑playing skills.
Ownership: take ownership of actions and decisions.
Proactive: operate with a sense of urgency and discipline.
Quality, Productivity, and Customer Focus.
Shift Pattern
Full availability. Rotating shifts throughout the week, with weekends and holidays required.
Pay
$11.00 per hour.
Benefits
Hilton Travel Program: 100 nights of discounted travel.
Access to pay through DailyPay.
Hilton Shares: employee stock purchase program (ESPP) with a 15% discount.
Maternity and parental leave (12 weeks paid for birthing parents; 4 weeks paid for eligible partners and adoptive parents).
Debt‑Free Education through Guild Education.
Flexible shifts and days off.
Comprehensive health insurance, including telemedicine and at‑home care.
Mental‑health resources and free counseling via the Employee Assistance Program.
PTO (Best‑in‑Class Paid Time Off).
401(k) plan with company match.
*Benefits may vary depending on property‑specific terms and conditions of employment.
#J-18808-Ljbffr