Front Desk Agent - Residence Inn / Courtyard by Marriott - St. Louis MO, West Co
Midas Hospitality, LLC, Saint Louis, MO, United States
Front Desk Agent - Residence Inn & Courtyard: St. Louis, MO
This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.
What You Will Be Doing:
Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
Sorts incoming mail and faxes for guests.
Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
Keeps records of room availability and guests' accounts.
Computes bill, collects payment, and makes change for guests.
Makes, confirms, and cancels reservations.
The Ideal Candidate:
Previous experience as a Front Desk Agent is preferred
Experience in a customer service industry is required
Benefits:
Growth and development tools and access to learning
Robust PTO policies
Medical/Dental/Vision Coverage
401k matching
Employee Assistance Program
Discounted products and services
Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.
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This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.
What You Will Be Doing:
Greets, registers, and assigns rooms to guests. Issues room key and gives directions.
Sorts incoming mail and faxes for guests.
Answers inquiries pertaining to hotel services; registration of guests; shopping, dining, entertainment and travel directions.
Keeps records of room availability and guests' accounts.
Computes bill, collects payment, and makes change for guests.
Makes, confirms, and cancels reservations.
The Ideal Candidate:
Previous experience as a Front Desk Agent is preferred
Experience in a customer service industry is required
Benefits:
Growth and development tools and access to learning
Robust PTO policies
Medical/Dental/Vision Coverage
401k matching
Employee Assistance Program
Discounted products and services
Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.
#J-18808-Ljbffr