Healthcare Customer Service Supervisor & Team Coach

CommunityCare HMO, Inc. is looking for a Supervisor Customer Service in Tulsa, OK. This role is responsible for leading a team of Customer Service Representatives, providing coaching and feedback, and ensuring performance benchmarks are met. You will handle member and provider issues, implement operational changes, and maintain compliance with CMS regulations. A background in customer service, particularly in a call center or healthcare environment, is preferred. This position requires excellent communication skills and the ability to work under pressure.
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