Northeast Fisheries Observer Program Training Logistics and Support Specialist
Lynker Corporation, Falmouth, MA, United States
Overview
Lynker is seeking a Northeast Fisheries Observer Program TrainingLogistics and Support Specialist to join our growing team. The Fishery Monitoring and Research Division’s (FMRD) Northeast Fisheries Observer Program (NEFOP) provides observer coverage of several Northeast and Mid-Atlantic federal and state fisheries. The Training and Data Quality Branch (TDQ) trains and monitors the performance of fisheries observers while sampling onboard commercial fishing vessels from Maine to North Carolina, USA. Deployment of observers is conducted by an observer service provider. The data collected by observers is tracked, edited, audited and uploaded to a master database by FMRD staff. Data are provided to a variety of end‑users and stakeholders for use in fisheries management decision making. The fisheries coverage is split between the Northeast and Mid‑Atlantic areas. In order to provide adequate observer coverage as required, it is necessary to conduct observer training sessions on a semi‑regular basis (in‑house and virtual sessions) to maintain an active observer workforce. Training sessions are required to teach specific fishery‑dependent data collection protocols and to certify observers for deployment. New programs and certifications may evolve in response to scientific, management and industry needs. Training sessions remain an essential component of the overall observer program.
Instructor – Training Logistics and Support will provide a myriad of support tasks for training activities. In‑class instruction will be a small component, however, it will be more of a supportive and secondary role. Some debriefing tasks in support of Data Quality may also be needed depending on branch operational needs.
Responsibilities
Duties of the Northeast Fisheries Observer Program TrainingLogistics and Support Specialist will include the following:
Contractor shall perform all tasks from Task 1 – Instruction, Level I.
Contractor shall manage and create student file folders, as needed.
Contractor shall coordinate all new observer candidate package reviews with TC and TPM (TDQ and outsourced training sessions) and ensure all associated documents are filed and accounted for each training as per TDQ protocols and deadlines.
Contractor shall track common errors for new observers, complete certification reports for each graduating class and assist with similar projects as outlined by the Training Program Manager, as needed.
Contractor shall participate in Data Quality Team meetings, as needed.
Contractor shall assist Technology Integration Support Specialist (TISS) with set‑up and issuance of observer‑issued electronics, as needed.
Contractor shall assist and support all inventory tracking needs for tablets, digital cameras, InReach, all electronic accessories and other observer‑issued electronics.
Support all in‑class activities led by TISS (e.g. device set‑up, pre and post‑training reports, device instruction, uploads, etc.).
Contractor shall provide support with in‑house debriefings such as checkup of issued electronics, cleaning of units, communicating any discrepancies to TISS.
Contractor shall assist Training Program Manager and (TISS) with establishment and disabling of NOAA accounts for observers, as needed.
Contractor shall track IT requirements for new observer candidates (e.g. IT security class, pre‑remote training docs), as needed.
Contractor shall serve as backup presenter for Technical Integration Support Specialist (TISS), and possibly other instructors as needed.
Contractor shall carry an after‑hours phone during the week and weekend for after‑hours observer and/or trainee assistance on a rotating schedule as needed. Expected hours of coverage are until 8:00 pm on weeknights and from 8:30 – 5:00 pm on weekends.
Contractor shall assist TISS with photo uploads and processing, as needed.
Contractor shall ensure students sign electronic documents and that these documents are filed appropriately, as needed.
Contractor shall assist with the coordination and setup of virtual meetings for training sessions, as needed.
Contractor shall track and update inventory lists from returned observer gear through exits, as needed.
Contractor shall assist with the annual electronic inventory report, as needed.
Contractor will assist with tracking of training materials, as needed.
Contractor shall assist with all activities related to training preparation (e.g. copies, mailing, classroom setup), as needed.
Contractor shall transport candidates to off‑site sessions (e.g. trips, vessel orientations, safety), as needed.
Contractor shall coordinate training trip reviews and debriefs with training and data quality staff, as needed.
Contractor shall assist Training Program Manager with National Environmental Policy Act (NEPA) reporting requirements (e.g. tracking training trip catch in spreadsheet format), as needed.
Contractor shall provide freezer support (e.g. temperature monitoring, set‑up support), as needed.
Qualifications
The Northeast Fisheries Observer Program TrainingLogistics and Support Specialist selected should have the following:
Minimum of one (1) year of relevant experience.
B.S. degree in Marine Biology, Fisheries or a related field preferred.
Previous Northeast observer or debriefer experience (desired but not required).
Comfortable with various Information Technologies.
Northeast fisheries (trawl/gillnet/scallop/herring) familiarity.
Adult teaching experience or exposure to active training techniques.
Mentoring training or experience.
Program planning and management in a team environment.
Developing performance metrics and milestones.
Working with diverse interagency teams.
Excellent verbal and written communication skills.
Developing and monitoring resource investment strategies.
Working with marine fisheries information programs or other science‑based programs (desired but not required).
Strong math skills.
Proficient in current MS Office software programs.
Proficient in the primary G Suite tools including Gmail, Drive, Docs, Sheets, Slides, Forms, Calendar, Google+, Sites, and Hangouts.
Web development, e‑learning experience, ORACLE database knowledge, various electronic data collection system familiarity.
Deliverables
Create observer candidate review files and ensure reviews are completed by stated deadlines.
Establish student/candidate electronic record folders due prior to training start.
Track all observer candidate documents and files as requested.
Support all quarterly and annual electronic inventory reports.
Monthly progress report to include, but not necessarily be limited to, the following: accomplishments, issues encountered, travel (including purpose, significant outcomes, action items), and recommendations, if applicable for COR/Task Monitor, to be provided with monthly invoice.
Skills and Credentials
Valid Driver’s License
NEFOP observing and editing experience.
Benefits
Comprehensive healthcare for the employee at no monthly cost
Healthcare benefit covers medical, prescription drug, dental, and vision
Personal Time Off (PTO) Policy plus paid holidays
Highly competitive compensation plan regularly calibrated against industry and location benchmarks
401(k) retirement plan with company‑matching
Employee Stock Ownership Plan (ESOP) – we’re all company owners!
Flexible spending accounts
Employee assistance program (EAP)
Short‑ and long‑term disability insurance
Life and accident insurance
Tuition assistance/Training/Workforce improvement reimbursement per year
Spot bonuses for exceptional performance
Annual Employee Recognition Awards with bonuses
Employee Referral Program
Free centralized, self‑directed Learning Management System to learn at your own pace
Personalized career growth plans for every employee
Equal Opportunity
Lynker is an equal opportunity employer and makes all employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status under federal, state, or local laws.
Lynker is an E‑Verify employer.
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Lynker is seeking a Northeast Fisheries Observer Program TrainingLogistics and Support Specialist to join our growing team. The Fishery Monitoring and Research Division’s (FMRD) Northeast Fisheries Observer Program (NEFOP) provides observer coverage of several Northeast and Mid-Atlantic federal and state fisheries. The Training and Data Quality Branch (TDQ) trains and monitors the performance of fisheries observers while sampling onboard commercial fishing vessels from Maine to North Carolina, USA. Deployment of observers is conducted by an observer service provider. The data collected by observers is tracked, edited, audited and uploaded to a master database by FMRD staff. Data are provided to a variety of end‑users and stakeholders for use in fisheries management decision making. The fisheries coverage is split between the Northeast and Mid‑Atlantic areas. In order to provide adequate observer coverage as required, it is necessary to conduct observer training sessions on a semi‑regular basis (in‑house and virtual sessions) to maintain an active observer workforce. Training sessions are required to teach specific fishery‑dependent data collection protocols and to certify observers for deployment. New programs and certifications may evolve in response to scientific, management and industry needs. Training sessions remain an essential component of the overall observer program.
Instructor – Training Logistics and Support will provide a myriad of support tasks for training activities. In‑class instruction will be a small component, however, it will be more of a supportive and secondary role. Some debriefing tasks in support of Data Quality may also be needed depending on branch operational needs.
Responsibilities
Duties of the Northeast Fisheries Observer Program TrainingLogistics and Support Specialist will include the following:
Contractor shall perform all tasks from Task 1 – Instruction, Level I.
Contractor shall manage and create student file folders, as needed.
Contractor shall coordinate all new observer candidate package reviews with TC and TPM (TDQ and outsourced training sessions) and ensure all associated documents are filed and accounted for each training as per TDQ protocols and deadlines.
Contractor shall track common errors for new observers, complete certification reports for each graduating class and assist with similar projects as outlined by the Training Program Manager, as needed.
Contractor shall participate in Data Quality Team meetings, as needed.
Contractor shall assist Technology Integration Support Specialist (TISS) with set‑up and issuance of observer‑issued electronics, as needed.
Contractor shall assist and support all inventory tracking needs for tablets, digital cameras, InReach, all electronic accessories and other observer‑issued electronics.
Support all in‑class activities led by TISS (e.g. device set‑up, pre and post‑training reports, device instruction, uploads, etc.).
Contractor shall provide support with in‑house debriefings such as checkup of issued electronics, cleaning of units, communicating any discrepancies to TISS.
Contractor shall assist Training Program Manager and (TISS) with establishment and disabling of NOAA accounts for observers, as needed.
Contractor shall track IT requirements for new observer candidates (e.g. IT security class, pre‑remote training docs), as needed.
Contractor shall serve as backup presenter for Technical Integration Support Specialist (TISS), and possibly other instructors as needed.
Contractor shall carry an after‑hours phone during the week and weekend for after‑hours observer and/or trainee assistance on a rotating schedule as needed. Expected hours of coverage are until 8:00 pm on weeknights and from 8:30 – 5:00 pm on weekends.
Contractor shall assist TISS with photo uploads and processing, as needed.
Contractor shall ensure students sign electronic documents and that these documents are filed appropriately, as needed.
Contractor shall assist with the coordination and setup of virtual meetings for training sessions, as needed.
Contractor shall track and update inventory lists from returned observer gear through exits, as needed.
Contractor shall assist with the annual electronic inventory report, as needed.
Contractor will assist with tracking of training materials, as needed.
Contractor shall assist with all activities related to training preparation (e.g. copies, mailing, classroom setup), as needed.
Contractor shall transport candidates to off‑site sessions (e.g. trips, vessel orientations, safety), as needed.
Contractor shall coordinate training trip reviews and debriefs with training and data quality staff, as needed.
Contractor shall assist Training Program Manager with National Environmental Policy Act (NEPA) reporting requirements (e.g. tracking training trip catch in spreadsheet format), as needed.
Contractor shall provide freezer support (e.g. temperature monitoring, set‑up support), as needed.
Qualifications
The Northeast Fisheries Observer Program TrainingLogistics and Support Specialist selected should have the following:
Minimum of one (1) year of relevant experience.
B.S. degree in Marine Biology, Fisheries or a related field preferred.
Previous Northeast observer or debriefer experience (desired but not required).
Comfortable with various Information Technologies.
Northeast fisheries (trawl/gillnet/scallop/herring) familiarity.
Adult teaching experience or exposure to active training techniques.
Mentoring training or experience.
Program planning and management in a team environment.
Developing performance metrics and milestones.
Working with diverse interagency teams.
Excellent verbal and written communication skills.
Developing and monitoring resource investment strategies.
Working with marine fisheries information programs or other science‑based programs (desired but not required).
Strong math skills.
Proficient in current MS Office software programs.
Proficient in the primary G Suite tools including Gmail, Drive, Docs, Sheets, Slides, Forms, Calendar, Google+, Sites, and Hangouts.
Web development, e‑learning experience, ORACLE database knowledge, various electronic data collection system familiarity.
Deliverables
Create observer candidate review files and ensure reviews are completed by stated deadlines.
Establish student/candidate electronic record folders due prior to training start.
Track all observer candidate documents and files as requested.
Support all quarterly and annual electronic inventory reports.
Monthly progress report to include, but not necessarily be limited to, the following: accomplishments, issues encountered, travel (including purpose, significant outcomes, action items), and recommendations, if applicable for COR/Task Monitor, to be provided with monthly invoice.
Skills and Credentials
Valid Driver’s License
NEFOP observing and editing experience.
Benefits
Comprehensive healthcare for the employee at no monthly cost
Healthcare benefit covers medical, prescription drug, dental, and vision
Personal Time Off (PTO) Policy plus paid holidays
Highly competitive compensation plan regularly calibrated against industry and location benchmarks
401(k) retirement plan with company‑matching
Employee Stock Ownership Plan (ESOP) – we’re all company owners!
Flexible spending accounts
Employee assistance program (EAP)
Short‑ and long‑term disability insurance
Life and accident insurance
Tuition assistance/Training/Workforce improvement reimbursement per year
Spot bonuses for exceptional performance
Annual Employee Recognition Awards with bonuses
Employee Referral Program
Free centralized, self‑directed Learning Management System to learn at your own pace
Personalized career growth plans for every employee
Equal Opportunity
Lynker is an equal opportunity employer and makes all employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status under federal, state, or local laws.
Lynker is an E‑Verify employer.
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