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Resort Guest Services Agent

Hyatt Hotels Corporation, Colorado Springs, CO, United States


Join us as a Resort Guest Services Agent.

The Unbound Collection by Hyatt

Spirit Ridge

CA - BC - Osoyoos

Posted: Apr 24, 2026

Summary
Why Work For Us

Located on the traditional lands of the Osoyoos Indian Band, in the town of Osoyoos, working at Spirit Ridge Resort is a very fun opportunity to be in the heart of the South Okanagan. Where else in Canada can you find a resort with a golf course, two pools, beachfront water sports, onsite winery and a first nations cultural center all in one place? All this in the warmest place in Canada, surrounded by fruit orchards, wineries, breweries and Canada’s warmest lake.

What You Will Do
As our

Resort Guest Services Agents

you are the nerve center of our hotel/resort operations responsible for creating a memorable guest experience with helpful and welcoming service while creating the first and last impression for our guests. As a Resort Guest Services Agent this position is responsible for guest arrival and departure experience, processing payments and completing guest transactions to ensure guest satisfaction is met and exceeded. Resort Guest Service Agents must be able to work in a busy/hectic environment and stand for their shifts.

What You Need

An easy conversationalist

Tech-savvy systems expertise

Multi tasker who makes it all look easy

An eagle eye for the details

Able to be on your feet all day

Front desk experience preferred but solid customer service experience is accepted

What’s In It For You

C ompany events

Discounts on water sports, spa, wine & golf

Discounted Staff Menu and Free Continental Breakfast food in Staff Lounge

Free on-site parking

Employee, Friends & Family rates at Hyatt’s Worldwide

Benefit Plan, including Extended Health, Dental, Life Insurance and family plans for full time permanent employees

Answer the Call
If we our resort sounds like it may be the place for you, or maybe you just want to find out more, go ahead and

hit the Apply Now button.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.

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