IT Product Manager Sr - Service and Incident Mgmt
INTEGRIS Health, Oklahoma City, OK, United States
IT Product Manager Sr - Service and Incident Mgmt
Job Description
INTEGRIS Health Two Corporate Plaza Bldg., Oklahoma’s largest not‑for‑profit health system offers a Product Manager Sr. - Service Mgmt/Incident Response position in Oklahoma City, OK.
The IT Product Manager leverages an agile process and mindset to deliver business value for stakeholders, working with customer stakeholders to understand their needs, define a program vision and roadmap of features, and assist in building business cases for feature requests to the IT Governance Committee.
INTEGRIS is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
Benefits
Front loaded PTO
100% INTEGRIS Health paid short term disability
Increased retirement match
Paid family leave
Responsibilities
Defines Program vision, user personas and roadmap (contribute to longer term - 2 -5 year - product roadmap)
Understands the budget parameters, strategic themes to guide/manage their strategic direction of the solution
Understands customer needs, defines Features, determines success criteria (performance measurement), and validate solutions
Assess the business impact of different solutions, and the tradeoffs between business/customer needs, technology requirements and costs
Translates Epics into Features, manages and prioritizes the flow of work through Program Kanban and prioritizes Program backlog
Facilitates process mapping, gap analysis, and data flow to help assess business implications of feature, tool, or platform.
Possess in depth knowledge of the relationship between business processes and the product supported
Analyzes and communicates success, performance, time to market, quality, partner health and team engagement metrics to stakeholders
Partners with Architects to conduct Technology Assessments
Analyzes the customer needs, understands the team's work and plan for capacity/priority in program backlog.
Assists with business case development and budget/cost estimations with customer stakeholders
The Product Manager reports to the Vice President Information Technology. This position may have additional or varied physical demand and/or respiratory fit test requirements.
Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Normal office setting with periods of moderate stress. Must be able to prioritize and manage multiple projects/deadlines at one time.
Qualifications
Bachelor's degree in information systems or related field, in lieu of Bachelor's Degree, 4 years of work experience in information systems or a related field.
Strong communication, facilitation, presentation and leadership capabilities
5 years of Agile experience is strongly preferred
Scaled Agile Framework (SAFe) experience is strongly preferred
Experience with the business case development preferred
In applicable work group: Licensed candidates must possess and maintain active licensure in accordance with Oklahoma State law
Preferred Experience
POWER BI
Job Info
Job Identification 113679
Job Category Information Systems
Locations Oklahoma City, OK, United States
#J-18808-Ljbffr
Job Description
INTEGRIS Health Two Corporate Plaza Bldg., Oklahoma’s largest not‑for‑profit health system offers a Product Manager Sr. - Service Mgmt/Incident Response position in Oklahoma City, OK.
The IT Product Manager leverages an agile process and mindset to deliver business value for stakeholders, working with customer stakeholders to understand their needs, define a program vision and roadmap of features, and assist in building business cases for feature requests to the IT Governance Committee.
INTEGRIS is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
Benefits
Front loaded PTO
100% INTEGRIS Health paid short term disability
Increased retirement match
Paid family leave
Responsibilities
Defines Program vision, user personas and roadmap (contribute to longer term - 2 -5 year - product roadmap)
Understands the budget parameters, strategic themes to guide/manage their strategic direction of the solution
Understands customer needs, defines Features, determines success criteria (performance measurement), and validate solutions
Assess the business impact of different solutions, and the tradeoffs between business/customer needs, technology requirements and costs
Translates Epics into Features, manages and prioritizes the flow of work through Program Kanban and prioritizes Program backlog
Facilitates process mapping, gap analysis, and data flow to help assess business implications of feature, tool, or platform.
Possess in depth knowledge of the relationship between business processes and the product supported
Analyzes and communicates success, performance, time to market, quality, partner health and team engagement metrics to stakeholders
Partners with Architects to conduct Technology Assessments
Analyzes the customer needs, understands the team's work and plan for capacity/priority in program backlog.
Assists with business case development and budget/cost estimations with customer stakeholders
The Product Manager reports to the Vice President Information Technology. This position may have additional or varied physical demand and/or respiratory fit test requirements.
Please consult the Physical Demands Project SharePoint site or contact Risk Management/Employee Health for additional information. Normal office setting with periods of moderate stress. Must be able to prioritize and manage multiple projects/deadlines at one time.
Qualifications
Bachelor's degree in information systems or related field, in lieu of Bachelor's Degree, 4 years of work experience in information systems or a related field.
Strong communication, facilitation, presentation and leadership capabilities
5 years of Agile experience is strongly preferred
Scaled Agile Framework (SAFe) experience is strongly preferred
Experience with the business case development preferred
In applicable work group: Licensed candidates must possess and maintain active licensure in accordance with Oklahoma State law
Preferred Experience
POWER BI
Job Info
Job Identification 113679
Job Category Information Systems
Locations Oklahoma City, OK, United States
#J-18808-Ljbffr