CARPET CLEANING SUPERVISOR (Fort Wayne, IN)
Cioccas, Fort Wayne, IN, United States
Maintain the highest standards in integrity focusing directly on our customer's needs, be passionate about our business and maintain an immediate sense of urgency to our customers.
Job Summary
Under the direction of Operations, this position is responsible for performing floor services for commercial and residential customers and managing a team of technicians. Quality customer service will be provided to the client at all times. Knowledge or willingness to learn proper floor cleaning techniques is essential.
Essential Functions of Floor Care Supervisor
Floor care responsibilities will include: Stripping and Waxing, buffing, carpet cleaning, etc.
Respond to night and weekend emergency service call as needed.
Prioritize daily assignments, tasks and responsibilities.
Ensure adherence to company standards and quality.
Maintain open communication with customers, employees and manager.
Follow-up on customer inquiries and questions.
Analyze problems and makes recommendations to resolve problems.
Manage and train all floor technicians.
Ensure all paperwork is being completed in a timely manner.
Review paperwork with customer at the end of each job.
Monitoring supplies and submit supply orders as needed.
Maintaining floor equipment in a clean, safe and operable condition.
Proper labeling, dilution and use of all chemicals.
Knowledge, Skills and Abilities
Good communication and interpersonal skills
Good client/customer service skills
Ability to follow oral and written instructions
Ability to prioritize multiple tasks
Ability to exercise good judgment and decision making
Ability to work effectively with a team
Ability to work independently as needed
Basic knowledge of floor cleaning products or willing to learn
Leadership skills
Qualifications
Valid Drivers License
Acceptable driving record to meet standard auto insurance requirements
Prior floor care experience preferred
Supervisory experience required
Acceptable Criminal Background Check
Physical Demands
The work requires routine walking, standing, bending and carrying items weighing up to fifty pounds.
Job Type
Full-time
Pay
$20.00 - $25.00 per hour
Expected Hours
40 – 50 per week
Benefits
401(k) matching
Referral program
Schedule
Monday to Friday
Weekends as needed
Supplemental Pay
Overtime pay
Shift Availability
Night Shift (Required)
Work Location
In person
Quality Work, Responsive Service, and a Commitment to People.
#J-18808-Ljbffr
Job Summary
Under the direction of Operations, this position is responsible for performing floor services for commercial and residential customers and managing a team of technicians. Quality customer service will be provided to the client at all times. Knowledge or willingness to learn proper floor cleaning techniques is essential.
Essential Functions of Floor Care Supervisor
Floor care responsibilities will include: Stripping and Waxing, buffing, carpet cleaning, etc.
Respond to night and weekend emergency service call as needed.
Prioritize daily assignments, tasks and responsibilities.
Ensure adherence to company standards and quality.
Maintain open communication with customers, employees and manager.
Follow-up on customer inquiries and questions.
Analyze problems and makes recommendations to resolve problems.
Manage and train all floor technicians.
Ensure all paperwork is being completed in a timely manner.
Review paperwork with customer at the end of each job.
Monitoring supplies and submit supply orders as needed.
Maintaining floor equipment in a clean, safe and operable condition.
Proper labeling, dilution and use of all chemicals.
Knowledge, Skills and Abilities
Good communication and interpersonal skills
Good client/customer service skills
Ability to follow oral and written instructions
Ability to prioritize multiple tasks
Ability to exercise good judgment and decision making
Ability to work effectively with a team
Ability to work independently as needed
Basic knowledge of floor cleaning products or willing to learn
Leadership skills
Qualifications
Valid Drivers License
Acceptable driving record to meet standard auto insurance requirements
Prior floor care experience preferred
Supervisory experience required
Acceptable Criminal Background Check
Physical Demands
The work requires routine walking, standing, bending and carrying items weighing up to fifty pounds.
Job Type
Full-time
Pay
$20.00 - $25.00 per hour
Expected Hours
40 – 50 per week
Benefits
401(k) matching
Referral program
Schedule
Monday to Friday
Weekends as needed
Supplemental Pay
Overtime pay
Shift Availability
Night Shift (Required)
Work Location
In person
Quality Work, Responsive Service, and a Commitment to People.
#J-18808-Ljbffr