SFDC Project Manager
Raag Solutions, Atlanta, GA, United States
Must have: SFDC /Sales Cloud, Service Cloud, and Experience Cloud
Note: We need a resource who can work onsite & who is technically strong, this role is not just for Manager client expects someone who can work Hands‑on.
POSITION OVERVIEW
SFDC Manager with 15+ Years of Experience
Basic Qualifications
Minimum 10+ years of experience in IT, with 7+ years on the Salesforce platform
Minimum 3+ years of experience in a production support leadership or managerial role
Strong experience in Salesforce production support, incident management, and service operations
Deep understanding of Salesforce architecture, data model, and platform capabilities
Hands‑on experience with Apex, Lightning Web Components (LWC), Flows, and integrations
Experience with ITIL processes (Incident, Problem, Change Management)
Experience managing DevOps and deployment processes (Copado, Gearset, Jenkins, etc.)
Proven ability to manage SLAs, KPIs, and service performance metrics
Strong stakeholder management and communication skills, with the ability to engage both technical and business audiences
Experience working in Agile environments and collaborating with distributed teams
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Note: We need a resource who can work onsite & who is technically strong, this role is not just for Manager client expects someone who can work Hands‑on.
POSITION OVERVIEW
SFDC Manager with 15+ Years of Experience
Basic Qualifications
Minimum 10+ years of experience in IT, with 7+ years on the Salesforce platform
Minimum 3+ years of experience in a production support leadership or managerial role
Strong experience in Salesforce production support, incident management, and service operations
Deep understanding of Salesforce architecture, data model, and platform capabilities
Hands‑on experience with Apex, Lightning Web Components (LWC), Flows, and integrations
Experience with ITIL processes (Incident, Problem, Change Management)
Experience managing DevOps and deployment processes (Copado, Gearset, Jenkins, etc.)
Proven ability to manage SLAs, KPIs, and service performance metrics
Strong stakeholder management and communication skills, with the ability to engage both technical and business audiences
Experience working in Agile environments and collaborating with distributed teams
#J-18808-Ljbffr