Primary Care Front Desk & Scheduling Specialist

The Massachusetts Institute of Technology is seeking a Patient Services Representative (PSR) for MIT Health. This position entails managing patient flow and appointment scheduling while providing excellent customer service. Responsibilities include front desk operations like check-in and copay collection, alongside various administrative tasks, ensuring effective communication with both internal and external stakeholders. The role is highly visible, providing significant patient contact. Candidates should be skilled in handling complex patient issues and offering a supportive environment.
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