Visitor Information Specialist
City of Georgetown, TX, Georgetown, TX, United States
Visitor Information Specialist page is loaded## Visitor Information Specialistlocations:
Convention and Visitors Bureautime type:
Part timeposted on:
Posted 3 Days Agojob requisition id:
26-02557### It's fun to work in a company where people truly **BELIEVE** in what they're doing!*We're committed to bringing passion and customer focus to the business.*Responsible for greeting all Visitors Center guests and providing comprehensive information on Georgetown to assure a quality experience and to encourage repeat visitation.**Applicants should submit a cover letter & resume.****ESSENTIAL FUNCTIONS:** *Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills.
This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties that are not listed below; reasonable accommodations will be made as required.
The job description does not constitute an employment agreement and is subject to change at any time by the employer.
Essential duties and responsibilities may include, but are not limited to, the following:** Greets all visitors and provides comprehensive information to ensure a quality experience in Georgetown.* Assists with incoming calls as needed, recording requests for information, and forwarding to the appropriate person.* Assists with the processing of incoming brochures and assemble goody bags as required.* Handles retail sale items in the gift shop portion of the Visitors Center.* Acquires knowledge regarding Georgetown's history, visitor attractions, hotels, restaurants, etc., and is familiar with all collateral material and merchandise in the Visitors Center.* Assists in maintaining the Convention & Visitors Bureau (CVB) general phone line.* Assists with special events and activities.* Performs other duties as assigned.**MINIMUM QUALIFICATIONS:****Education, training and Experience Guidelines**High school graduate, or equivalent. Six (6) months of customer service or public contact.
**OR Any** combination of experience, education, and/or training that provides the required knowledge, skills, and abilities.Cash handling skills, preferred**Knowledge of:*** Customer service practices and procedures.* Money handling practices and procedures.* City policies and procedures.**Skill in:*** Effective communications, both oral and in writing.* Using a computer and various software programs.* Reading and understanding technical instruction manuals for software and other equipment.* Composing text using standard business English and proper grammar.* Performing mathematical calculations to make change and balance accounts.* Solving problems that arise during special events and on a daily basis in the Visitors Information Center.* Interacting with a variety of individuals by phone and in person.* Creating a welcoming environment.**LICENSES AND CERTIFICATION REQUIREMENTS**Valid Class "C" Texas driver’s license**PHYSICAL DEMANDS AND WORKING ENVIRONMENT**Standing, walking, sitting, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, vision, hearing, talking, crouching, bending, use of foot controls**Average hours worked:** 16, weekly.**Hiring Range:** $15.86 - $19.86, hourly.#**LoveWhereYouWork!** Check out the benefits of working with usRegular-Part time*If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us**!*The City of Georgetown, Texas is a municipality of 106,000 (census estimate for 2024) located 30 miles north of Austin along I-35. The City can be best characterized by its educated, engaged citizens, its award-winning parks and trails, and its ability to maintain a cohesive, smaller-town feel despite its amazing growth.Our organization's culture is driven by its 5 core values of: Trust, Communication, Teamwork, Professionalism, and Work-Life Balance.***The City of Georgetown is an equal opportunity employer.*****Offers of employment with the City of Georgetown is contingent upon:*** Proof of education, certification(s) and experience as listed on the employment application based on the job posting requirements.* Satisfactory results from a pre-employment drug screening, criminal history background and driving record check.* to work in the United States without sponsorship. \***\*The City of Georgetown confirms verification of employment using E-Verify. E-Verify checks the information against records held by the Social Security Administration (SSA) and the Department of Homeland Security (DHS) to confirm whether the employee is legally eligible to work in the U.S.**For more information about the City of Georgetown, visit our website at
#J-18808-Ljbffr
Convention and Visitors Bureautime type:
Part timeposted on:
Posted 3 Days Agojob requisition id:
26-02557### It's fun to work in a company where people truly **BELIEVE** in what they're doing!*We're committed to bringing passion and customer focus to the business.*Responsible for greeting all Visitors Center guests and providing comprehensive information on Georgetown to assure a quality experience and to encourage repeat visitation.**Applicants should submit a cover letter & resume.****ESSENTIAL FUNCTIONS:** *Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills.
This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties that are not listed below; reasonable accommodations will be made as required.
The job description does not constitute an employment agreement and is subject to change at any time by the employer.
Essential duties and responsibilities may include, but are not limited to, the following:** Greets all visitors and provides comprehensive information to ensure a quality experience in Georgetown.* Assists with incoming calls as needed, recording requests for information, and forwarding to the appropriate person.* Assists with the processing of incoming brochures and assemble goody bags as required.* Handles retail sale items in the gift shop portion of the Visitors Center.* Acquires knowledge regarding Georgetown's history, visitor attractions, hotels, restaurants, etc., and is familiar with all collateral material and merchandise in the Visitors Center.* Assists in maintaining the Convention & Visitors Bureau (CVB) general phone line.* Assists with special events and activities.* Performs other duties as assigned.**MINIMUM QUALIFICATIONS:****Education, training and Experience Guidelines**High school graduate, or equivalent. Six (6) months of customer service or public contact.
**OR Any** combination of experience, education, and/or training that provides the required knowledge, skills, and abilities.Cash handling skills, preferred**Knowledge of:*** Customer service practices and procedures.* Money handling practices and procedures.* City policies and procedures.**Skill in:*** Effective communications, both oral and in writing.* Using a computer and various software programs.* Reading and understanding technical instruction manuals for software and other equipment.* Composing text using standard business English and proper grammar.* Performing mathematical calculations to make change and balance accounts.* Solving problems that arise during special events and on a daily basis in the Visitors Information Center.* Interacting with a variety of individuals by phone and in person.* Creating a welcoming environment.**LICENSES AND CERTIFICATION REQUIREMENTS**Valid Class "C" Texas driver’s license**PHYSICAL DEMANDS AND WORKING ENVIRONMENT**Standing, walking, sitting, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, vision, hearing, talking, crouching, bending, use of foot controls**Average hours worked:** 16, weekly.**Hiring Range:** $15.86 - $19.86, hourly.#**LoveWhereYouWork!** Check out the benefits of working with usRegular-Part time*If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us**!*The City of Georgetown, Texas is a municipality of 106,000 (census estimate for 2024) located 30 miles north of Austin along I-35. The City can be best characterized by its educated, engaged citizens, its award-winning parks and trails, and its ability to maintain a cohesive, smaller-town feel despite its amazing growth.Our organization's culture is driven by its 5 core values of: Trust, Communication, Teamwork, Professionalism, and Work-Life Balance.***The City of Georgetown is an equal opportunity employer.*****Offers of employment with the City of Georgetown is contingent upon:*** Proof of education, certification(s) and experience as listed on the employment application based on the job posting requirements.* Satisfactory results from a pre-employment drug screening, criminal history background and driving record check.* to work in the United States without sponsorship. \***\*The City of Georgetown confirms verification of employment using E-Verify. E-Verify checks the information against records held by the Social Security Administration (SSA) and the Department of Homeland Security (DHS) to confirm whether the employee is legally eligible to work in the U.S.**For more information about the City of Georgetown, visit our website at
#J-18808-Ljbffr