Field Service Representative III (or Lead), Sioux Falls, SD
Solventum, Sioux Falls, SD, United States
**Field Service Representative III (or Lead), Sioux Falls, SD****3M Health Care is now Solventum****At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.****We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.**
As a **Field Service Representative II****I (or Lead, based on location),**you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:Serves as the service center designee, in the absence of service center management to assume responsibilities of the person in charge of the location.
and executes work tasks to effectively and efficiently meet
and onsite customer service requirements of the position To service all assigned systems, hardware and/or software with only moderate supervision. Must effectively communicate with customers, sales, dispatch, management and peers. Support customer needs both specific to and beyond the specific system serviced.**Company Vehicle**This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.**Your Skills and Expertise**To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:* **High School Diploma/GED or higher*** **Minimum of 5 years of experience** in a customer-facing or service-related field* **Current, valid Driver’s License****Additional qualifications that could help you succeed even further in this role include:*** Experience in medical device handling, maintenance, or field service operations* Strong organizational and problem-solving skills with the ability to manage multiple priorities* Experience in inventory management, logistics, or order processing* Ability to train and mentor team members on operational procedures* Strong communication skills with customers, internal teams, and leadership**Additional Requirements**In this role, you may be required to enter healthcare or other third-party facilities. These facilities may require certain licenses, vaccinations, or other credentials. All information will be handled in accordance with applicable laws and Solventum policies.**Work location:** Onsite – Sioux Falls, SD**Travel:** May include up to 30–75%**Relocation Assistance:** May be authorizedMust be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).**Supporting Your Well-being**Solventum offers many programs to help you live your best life—both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with comparable organizations.Leads and ensures compliance with all work and safety instructions and conforms to Company and Departmental policies and procedures and regulatory requirements.
Ensures and maintains a clean, orderly and safe working environment.
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As a **Field Service Representative II****I (or Lead, based on location),**you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:Serves as the service center designee, in the absence of service center management to assume responsibilities of the person in charge of the location.
and executes work tasks to effectively and efficiently meet
and onsite customer service requirements of the position To service all assigned systems, hardware and/or software with only moderate supervision. Must effectively communicate with customers, sales, dispatch, management and peers. Support customer needs both specific to and beyond the specific system serviced.**Company Vehicle**This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position.**Your Skills and Expertise**To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:* **High School Diploma/GED or higher*** **Minimum of 5 years of experience** in a customer-facing or service-related field* **Current, valid Driver’s License****Additional qualifications that could help you succeed even further in this role include:*** Experience in medical device handling, maintenance, or field service operations* Strong organizational and problem-solving skills with the ability to manage multiple priorities* Experience in inventory management, logistics, or order processing* Ability to train and mentor team members on operational procedures* Strong communication skills with customers, internal teams, and leadership**Additional Requirements**In this role, you may be required to enter healthcare or other third-party facilities. These facilities may require certain licenses, vaccinations, or other credentials. All information will be handled in accordance with applicable laws and Solventum policies.**Work location:** Onsite – Sioux Falls, SD**Travel:** May include up to 30–75%**Relocation Assistance:** May be authorizedMust be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).**Supporting Your Well-being**Solventum offers many programs to help you live your best life—both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with comparable organizations.Leads and ensures compliance with all work and safety instructions and conforms to Company and Departmental policies and procedures and regulatory requirements.
Ensures and maintains a clean, orderly and safe working environment.
#J-18808-Ljbffr