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Business Analyst

Chenega Corporation, Virginia, MN, United States


Summary
Business Analyst

Stafford, VA

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing.

We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business.

The

Business Analyst

supports National Park Service (NPS) initiatives by analyzing, documenting, and improving business processes that impact park operations and facilities management. This role works closely with project managers, subject matter experts, and park staff to translate operational needs into clear requirements, standardized practices, and user-centered solutions.

The ideal candidate is analytical but practical—someone who can bridge strategy and field execution, ensuring that new processes and tools are both effective and usable in real park environments.

Responsibilities
Business Analysis & Requirements Gathering

Elicit, analyze, and document business requirements through stakeholder interviews, workshops, and document review

Translate operational needs into clear, actionable requirements and user stories

Identify gaps between current and future-state processes

Process Improvement & Documentation

Document current-state and future-state workflows, including process maps and standard operating procedures

Identify opportunities to improve efficiency, consistency, and user experience across parks and regions

Support development and standardization of business practices

Systems & Implementation Support

Support implementation of systems or process changes (e.g., asset management, cost estimating tools)

Partner with technical teams to ensure business requirements are accurately translated into system functionality

Assist with testing, validation, and user acceptance activities

Training & Change Enablement

Collaborate on development of training materials, job aids, and user guidance

Ensure business processes are clearly reflected in training and communications

Support adoption by incorporating feedback from park staff and end users

Stakeholder Engagement

Facilitate meetings, workshops, and working sessions with NPS staff across parks, regions, and programs

Serve as a liaison between field staff, program leadership, and project teams

Gather and incorporate user feedback to refine processes and solutions

Other duties as assigned

Qualifications

Bachelor’s degree in business, public administration, information systems, or related field (or equivalent experience)

3+ years of experience in business analysis, operations, or process improvement

Strong experience with Microsoft tools, including:

Excel (advanced formulas, pivot tables, data analysis)

Power Apps (building simple applications to support workflows)

Power Automate (Flow) (automating business processes)

Experience gathering and documenting business requirements

Background check required

Preferred Qualifications

Experience supporting federal agencies or public sector clients

Familiarity with facilities management, asset management, or infrastructure-related programs

Experience supporting system implementations (e.g., enterprise asset management systems like Maximo)

Knowledge of business process mapping tools or methodologies (e.g., Visio, BPMN, Lean/Six Sigma)

Experience working with geographically dispersed or field-based teams

Knowledge, Skills, and Abilities

Strong analytical, problem-solving, and critical thinking skills

Excellent written and verbal communication skills

Ability to manage multiple priorities and work independently in a client-facing environment

Written and verbal communication.

Microsoft Power Platform (Power Apps, Power Automate).

Advanced Excel and data analysis.

Requirements elicitation and documentation

Process mapping and analysis

Stakeholder facilitation

Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

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