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Care Coordinator/ Case Manager (OhioRISE)

Coleman Professional Services, Inc., Akron, OH, United States


Care Coordinator/ Case Manager (OhioRISE)

Care Coordinator / Case Manager - Akron, OH
Full-Time | Paid Training | Supportive Team Environment

We are hiring a

Care Coordinator / Case Manager

to support

children, youth, and families with complex behavioral health and social service needs . In this role, you will help families navigate systems, coordinate services, and stay connected to care. This is a

support-intensive, structured role

with clear expectations, regular supervision, and active leadership involvement. Prior care coordination experience is not required - training and coaching are provided. Many of our successful Care Coordinators started without prior care coordination experience. We value reliability, organization, sound judgment, and follow-through over "perfect" resumes.

Pay & Perks

Potential sign on bonus up to $1,000
$44,000-$49,000 annually , based on experience and education
Paid training and supervision
Health, dental, vision insurance
Accrue three weeks of paid time off during first year
Wellness Reimbursement and more!
Key Responsibilities

Coordinate behavioral health and social services across providers, schools, and community systems
Support families with care planning, follow-up, and service connections
Maintain timely, accurate documentation in an electronic health record (EHR)
Monitor safety, risk, and follow-up needs with supervisory guidance
Communicate regularly with families, providers, and partner agencies
Track tasks, deadlines, and follow-ups to ensure continuity of care
Participate in team meetings, training, and individual supervision
Qualifications & Skills (Training Provided)

You may be a strong fit

even without prior care coordination experience

if you have:

Strong organization and time-management skills
Clear, professional written communication
Comfort working with families experiencing stress or crisis
Ability to follow established processes and documentation standards
Willingness to learn, accept coaching, and work as part of a team
Reliability, accountability, and good judgment
Experience That Translates Well

We strongly encourage applicants with experience in:

Case management, child welfare, foster care, housing, or domestic violence services
Behavioral health, mental health technician, or community support roles
Social work, psychology, sociology, education, or human services
Customer-facing roles requiring documentation, coordination, and follow-through
Education:

Bachelor's degree preferred (social work or related field), but relevant experience and demonstrated skills are highly valued.

Training, Supervision & Support

Structured onboarding and training program
Reduced or supported caseload during the learning period
Regular individual supervision and team-based support
Clear workflows, tools, and expectations
Ongoing coaching and professional development
Location & Travel:

This role is community-based within Akron, Ohio, with mileage reimbursement provided for work-related travel.

Why Apply?

Meaningful work supporting children and families
Strong leadership involvement and consistent supervision
Structured, team-based environment
Opportunity for career growth and advancement
Mission-driven organization focused on sustainability and quality care

Before You Apply:

This role supports families with real challenges-but you won't be doing this alone. Expectations are clear, training is provided, caseloads are monitored, and supervisors are actively involved. If you value structure, teamwork, and meaningful work, we encourage you to apply. Qualified applicants are typically contacted within 2-3 business days.

Elevate Your Career with us. Join Coleman Health Services Today!

Join a nationally recognized not-for-profit provider of behavioral health with a proven 40-year history of stability and transparency. Coleman Health Services stands apart with its unparalleled company culture and comprehensive benefits. Every role at Coleman Health Services leaves a lasting impact on those we serve, backed by pathways for career advancement and continuous professional development.

We value diversity and are an equal-opportunity employer. E.O.E. All applicants will be considered without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status. Accommodations can be requested for the application process by reaching out to us at careers@colemanservices.org with the subject line "Accommodation Request."

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