Licensure Call Center Specialist (Hybrid)

Commonwealth of Massachusetts is hiring for a hybrid full-time position in the Department of Elementary and Secondary Education. The role involves assisting educators with licensure processes, maintaining accurate records, and providing excellent customer service. Candidates must possess at least two years of professional experience, with a preference for those having call center experience and knowledge of licensure terminology. Strong communication skills and proficiency in Microsoft Office are essential for success in this fast-paced environment.
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