Patient Service Representative
US Radiology Specialists, Greenville, SC, United States
Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.
Full-time Patient Service Representative Supervisor
AHI Greenville Downtown: 1306 S Church St, Greenville, SC 29605
Schedule: Monday - Friday 8am - 5pm
American Health Imaging is actively searching for a
Patient Service Representative Supervisor
to join our team in
Greenville, SC.
The Patient Service Representative Supervisor is responsible for creating and maintaining a positive, welcoming environment for all patients, families, and visitors while performing the requested duties. These duties will include interviewing patients and/or families to obtain all demographic and financial information, scheduling and confirming patient appointments, verifying patient insurance, explaining financial responsibility to patient or patient representative, and collecting same-day payments.
Additional Responsibilities:
Manages the training and onboarding of new team members
Participates in the recruiting, interviewing, and hiring process
Leads regular staff meetings and associate one-on-ones
Monitors and approves timecards
Initiates and participates in staff performance evaluations and on-going development of team members including performance improvement plans, disciplinary actions and/ or terminations when necessary
Defines job responsibilities/specialty tasks and priorities
Develops and monitors the teams' performance through a QA process
Establishes employee schedules to provide for planned time off, ensuring appropriate staffing levels and adequate department coverage (5%)
Completes other tasks and projects as assigned
Requirements :
1-4 Years Experience in Medical Office/Hospital/Healthcare Setting
Experience in Authorizations and Insurance Verification Preferred
Ability to Handle Heavy Patient Volume
Strong Customer Service and Computer Skills
Ability to multi-task
Medical Terminology Knowledge
High School Diploma or equivalent required.
Excellent customer service skills
Robust benefit offerings include:
Monthly Bonus Opportunity
Insurance: Medical, Dental, Vision, Life & Pharmacy Plans, with Benefits effective the first day of the month following hire date.
401(k)
Paid Vacation Time
PTO Accrual Beginning Day 1
Colleague Referral Bonus Program
Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
Lumexa Imaging is an equal opportunity employer.
Full-time Patient Service Representative Supervisor
AHI Greenville Downtown: 1306 S Church St, Greenville, SC 29605
Schedule: Monday - Friday 8am - 5pm
American Health Imaging is actively searching for a
Patient Service Representative Supervisor
to join our team in
Greenville, SC.
The Patient Service Representative Supervisor is responsible for creating and maintaining a positive, welcoming environment for all patients, families, and visitors while performing the requested duties. These duties will include interviewing patients and/or families to obtain all demographic and financial information, scheduling and confirming patient appointments, verifying patient insurance, explaining financial responsibility to patient or patient representative, and collecting same-day payments.
Additional Responsibilities:
Manages the training and onboarding of new team members
Participates in the recruiting, interviewing, and hiring process
Leads regular staff meetings and associate one-on-ones
Monitors and approves timecards
Initiates and participates in staff performance evaluations and on-going development of team members including performance improvement plans, disciplinary actions and/ or terminations when necessary
Defines job responsibilities/specialty tasks and priorities
Develops and monitors the teams' performance through a QA process
Establishes employee schedules to provide for planned time off, ensuring appropriate staffing levels and adequate department coverage (5%)
Completes other tasks and projects as assigned
Requirements :
1-4 Years Experience in Medical Office/Hospital/Healthcare Setting
Experience in Authorizations and Insurance Verification Preferred
Ability to Handle Heavy Patient Volume
Strong Customer Service and Computer Skills
Ability to multi-task
Medical Terminology Knowledge
High School Diploma or equivalent required.
Excellent customer service skills
Robust benefit offerings include:
Monthly Bonus Opportunity
Insurance: Medical, Dental, Vision, Life & Pharmacy Plans, with Benefits effective the first day of the month following hire date.
401(k)
Paid Vacation Time
PTO Accrual Beginning Day 1
Colleague Referral Bonus Program
Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.
Lumexa Imaging is an equal opportunity employer.