General Technician Above Ground Apprentice
Southern Company, Atlanta, GA, United States
Basic Function
Entry level position responsible for completing a variety of tasks in support of field operations to include deactivation of service, delayed match, corrosion inspections, meter paints, reading meters and assisting with other maintenance activities as needed. Serves as a member of a crew engaged in installing, maintaining, and repairing gas mains and service lines. Performs basic tasks including operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance and traffic control. Performs meter reading, ERT installations and ERT programming in conjunction Automated Meter Reading duties. This is a bargaining unit position (IBEW Local 1997). This position will have an automatic progression pursuant to the terms of the collective bargaining agreement.
Job Duties and Responsibilities
Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.
Observes all safety requirements and regulatory guidelines to ensure compliance.
Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.
Assists in connecting and disconnecting gas service, manually turning meters on and off.
Assists in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation.
Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.
Responds to questions from customers and provides answers directly or by referral.
Provide assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system to include:
Operating basic equipment and tools
Traffic control
Landscaping and general maintenance
Digging, shoring, repairing leaks, testing and wrapping pipes
Pressure recording devices
Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.
Ensures truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition.
Operates Automated Dispatch system to complete meter reads and turn-offs service at customer’s premise.
Identifies abnormal operating conditions and takes appropriate actions.
Performs simple sniff tests to detect gas leaks.
Performs other job-related duties as required.
Education, Certificate/Licenses
Required
High school diploma or GED
Mechanical aptitude
Basic knowledge and use of hand tools and equipment
Ability to pass basic skills and knowledge assessments
Valid Driver’s License
Preferred
Field operations experience to include distribution crew work
Experience with heavy equipment operation
Technical school training and certification
Welding experience or certification; Commercial driver’s license or permit
Equivalent Academic Education and Experience
Equivalent academic education and experience
Specific Skills & Knowledge
Required
Good written and oral communication
Ability to use good judgment when working in potentially hazardous and emergency environments
MS Office and Computer skills – basic proficiency
Customer Service
Mechanical aptitude
Able to operate basic equipment, machinery and simple tools
Good interpersonal skills
Ability to resolve and diffuse difficult/escalated situations
Knowledge of assigned geographical territory
Ability to smell odorant used to detect gas leaks
Southern Company Gas Competencies
Business Acumen Driving Results
Engagement Functional Expertise
Working Conditions/Physical Requirements
Exposure to outside elements (heat, cold, high winds)
Safety sensitive
Heavy lifting, bending, stooping, walking
Disclaimer
This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.
Benefits Summary
Benefits offered for this position include a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Equal Opportunity Employer Statement
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
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Entry level position responsible for completing a variety of tasks in support of field operations to include deactivation of service, delayed match, corrosion inspections, meter paints, reading meters and assisting with other maintenance activities as needed. Serves as a member of a crew engaged in installing, maintaining, and repairing gas mains and service lines. Performs basic tasks including operating heavy equipment, using hand tools, basic leak investigation, assisting in mechanical joining, landscape maintenance and traffic control. Performs meter reading, ERT installations and ERT programming in conjunction Automated Meter Reading duties. This is a bargaining unit position (IBEW Local 1997). This position will have an automatic progression pursuant to the terms of the collective bargaining agreement.
Job Duties and Responsibilities
Efficiently works a route to complete customer and compliance orders in a timely manner and in accordance with company policies and procedures and operator qualifications procedures.
Observes all safety requirements and regulatory guidelines to ensure compliance.
Actively and accurately captures documentation in the Mobile Data Terminal and recognizes abnormal operating conditions such as corrosion, meters under stress, etc.
Assists in connecting and disconnecting gas service, manually turning meters on and off.
Assists in conducting investigations of high bill complaints, stop meters and special readings by meter reading validation.
Assists in performing regular meter inspections, paints and maintenance of above and below ground gas systems.
Responds to questions from customers and provides answers directly or by referral.
Provide assistance with all distribution activities involved with the installation, repair and maintenance of the distribution system to include:
Operating basic equipment and tools
Traffic control
Landscaping and general maintenance
Digging, shoring, repairing leaks, testing and wrapping pipes
Pressure recording devices
Uses a variety of tools (hand, air, shovels, etc.) while performing distribution crew activities.
Ensures truck is stocked with equipment, supplies, tools and other equipment in neat and orderly condition.
Operates Automated Dispatch system to complete meter reads and turn-offs service at customer’s premise.
Identifies abnormal operating conditions and takes appropriate actions.
Performs simple sniff tests to detect gas leaks.
Performs other job-related duties as required.
Education, Certificate/Licenses
Required
High school diploma or GED
Mechanical aptitude
Basic knowledge and use of hand tools and equipment
Ability to pass basic skills and knowledge assessments
Valid Driver’s License
Preferred
Field operations experience to include distribution crew work
Experience with heavy equipment operation
Technical school training and certification
Welding experience or certification; Commercial driver’s license or permit
Equivalent Academic Education and Experience
Equivalent academic education and experience
Specific Skills & Knowledge
Required
Good written and oral communication
Ability to use good judgment when working in potentially hazardous and emergency environments
MS Office and Computer skills – basic proficiency
Customer Service
Mechanical aptitude
Able to operate basic equipment, machinery and simple tools
Good interpersonal skills
Ability to resolve and diffuse difficult/escalated situations
Knowledge of assigned geographical territory
Ability to smell odorant used to detect gas leaks
Southern Company Gas Competencies
Business Acumen Driving Results
Engagement Functional Expertise
Working Conditions/Physical Requirements
Exposure to outside elements (heat, cold, high winds)
Safety sensitive
Heavy lifting, bending, stooping, walking
Disclaimer
This information describes the general nature and level of work performed by employees in this job. The description is not designed to be a comprehensive inventory of duties, responsibilities and qualifications required in the job. Reasonable accommodations may be made to qualified disabled individuals for performance of essential duties and responsibilities.
Benefits Summary
Benefits offered for this position include a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Equal Opportunity Employer Statement
Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.
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