ServiceNow Administrator
ApplyLogic Consulting Group, LLC, Washington, District of Columbia, United States
ApplyLogic is a fast-paced Service-Disabled Veteran-Owned Small-Business, headquartered in Vienna, VA. Our people are our greatest asset, and our company culture is grounded on that belief. We offer challenging and interesting work in a friendly and supportive environment. Through prime and subcontracts, we deliver best-in-class expertise to solve complex technical problems.
We're looking for a talented
ServiceNow Administrator
to join our team in
Washington, DC . This position will support a complex government client and will provide administration, configuration, and enhancement of the ServiceNow platform supporting enterprise IT services. In this role, you will help maintain ITSM workflows, CMDB integrity, and reporting capabilities in support of a mission-focused Federal environment.
Work Location
Hybrid – A mix of onsite and remote work.
Clearance
Must be US citizen with the ability to obtain a Secret security clearance.
Primary Roles and Responsibilities
Configure and maintain ServiceNow workflows, SLAs, forms, UI policies, and catalog items
Support ServiceNow ITSM, ITOM, and ITAM administrative activities
Maintain CMDB data integrity and support integrations with enterprise tools
Develop dashboards, reports, filters, and service metrics
Support platform upgrades, enhancements, and operational improvements
Troubleshoot system issues and support user/admin requests
Assist with Knowledge Base, Service Catalog, and portal administration
Document configurations, standards, and support procedures
Required Education, Experience, & Skills
Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience
3+ years of hands-on ServiceNow administration experience
Strong analytical and troubleshooting skills
Experience working with technical and non-technical stakeholders
ServiceNow ITSM modules and administrative functions
Flow Designer, business rules, UI policies, notifications, and dashboards
CMDB, asset management, and service catalog administration
Integrations with tools such as Active Directory, Intune, SCCM, or Discovery
Workflow automation, reporting, and continuous platform improvement
Documentation and change control practices for enterprise systems
Preferred Qualifications
ServiceNow Certified System Administrator (CSA)
The Perks of Being on Our Team
ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are:
Employee Assistance Program
401K
Medical/Dental/Vision Insurance
Life/Short-Term Disability/Critical Illness/Accident Insurance
15 PTO Days
11 Federal Holidays
Up to $5K towards continuing education and/or professional development
#J-18808-Ljbffr
We're looking for a talented
ServiceNow Administrator
to join our team in
Washington, DC . This position will support a complex government client and will provide administration, configuration, and enhancement of the ServiceNow platform supporting enterprise IT services. In this role, you will help maintain ITSM workflows, CMDB integrity, and reporting capabilities in support of a mission-focused Federal environment.
Work Location
Hybrid – A mix of onsite and remote work.
Clearance
Must be US citizen with the ability to obtain a Secret security clearance.
Primary Roles and Responsibilities
Configure and maintain ServiceNow workflows, SLAs, forms, UI policies, and catalog items
Support ServiceNow ITSM, ITOM, and ITAM administrative activities
Maintain CMDB data integrity and support integrations with enterprise tools
Develop dashboards, reports, filters, and service metrics
Support platform upgrades, enhancements, and operational improvements
Troubleshoot system issues and support user/admin requests
Assist with Knowledge Base, Service Catalog, and portal administration
Document configurations, standards, and support procedures
Required Education, Experience, & Skills
Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience
3+ years of hands-on ServiceNow administration experience
Strong analytical and troubleshooting skills
Experience working with technical and non-technical stakeholders
ServiceNow ITSM modules and administrative functions
Flow Designer, business rules, UI policies, notifications, and dashboards
CMDB, asset management, and service catalog administration
Integrations with tools such as Active Directory, Intune, SCCM, or Discovery
Workflow automation, reporting, and continuous platform improvement
Documentation and change control practices for enterprise systems
Preferred Qualifications
ServiceNow Certified System Administrator (CSA)
The Perks of Being on Our Team
ApplyLogic offers competitive salaries with a robust Fortune-500 type benefits package. Some of the benefits you will receive when you join us are:
Employee Assistance Program
401K
Medical/Dental/Vision Insurance
Life/Short-Term Disability/Critical Illness/Accident Insurance
15 PTO Days
11 Federal Holidays
Up to $5K towards continuing education and/or professional development
#J-18808-Ljbffr