Manager, Product Management-Network Token Access and Servicing Team
Information Technology Senior Management Forum, New York, NY, United States
Manager, Product Management – Network Token Access and Servicing Team
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
About the Team
This role is within the Emerging Payments – External Integrations team. The External Integrations team is responsible for third-party payments products and experiences that serve customers across the company. This includes products such as Digital Wallets, Network connections, Tokens, Paze, and external Virtual Card integrations. We also manage both the products and relationships with our key third-party partners across Digital Wallets and Networks. Our team’s goal is to simplify the moment of checkout for customers across online and in-person transactions. Our goal is that no matter how a customer chooses to pay, Capital One cards are the most secure and convenient choice.
Responsibilities
Transform our stored payment and virtual card servicing experience with AI-powered functionality
Shape the future of stored card information from payment networks (e.g. Discover, Mastercard, Visa), as part of the essential foundation for payment methods like Apple Pay, Google Pay, Agentic AI, and others
Prioritize key stored card data use cases with internal partners, such as Fraud, other teams in Servicing, and mobile / web application teams to provide best in class customer experiences
Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered
– Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused
– Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven
– Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving
– Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership
– Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications
At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications
Experience translating business strategy and analysis into consumer facing digital products
3 years of experience in product design, agile delivery, business analysis, data science or software engineering
2 years of experience in Agile product management
Employment Authorization
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salary
McLean, VA: $164,800 - $188,100 for Manager, Product Management
New York, NY: $179,700 - $205,100 for Manager, Product Management
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non-exempt status, and management level.
Equal Opportunity Employer
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
About the Team
This role is within the Emerging Payments – External Integrations team. The External Integrations team is responsible for third-party payments products and experiences that serve customers across the company. This includes products such as Digital Wallets, Network connections, Tokens, Paze, and external Virtual Card integrations. We also manage both the products and relationships with our key third-party partners across Digital Wallets and Networks. Our team’s goal is to simplify the moment of checkout for customers across online and in-person transactions. Our goal is that no matter how a customer chooses to pay, Capital One cards are the most secure and convenient choice.
Responsibilities
Transform our stored payment and virtual card servicing experience with AI-powered functionality
Shape the future of stored card information from payment networks (e.g. Discover, Mastercard, Visa), as part of the essential foundation for payment methods like Apple Pay, Google Pay, Agentic AI, and others
Prioritize key stored card data use cases with internal partners, such as Fraud, other teams in Servicing, and mobile / web application teams to provide best in class customer experiences
Capital One Product Framework
In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
Human Centered
– Obsesses about internal and external customer needs to reimagine and innovate product solutions
Business Focused
– Delivers game-changing outcomes by focusing on leverage and execution excellence
Technology Driven
– Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
Integrated Problem Solving
– Identifies and resolves complex problems to deliver outcomes while mitigating product risks
Transformational Leadership
– Leads cross functional teams to solve customer problems and drive organizational alignment
Basic Qualifications
At least 3 years of experience working in Product Management
Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
Preferred Qualifications
Experience translating business strategy and analysis into consumer facing digital products
3 years of experience in product design, agile delivery, business analysis, data science or software engineering
2 years of experience in Agile product management
Employment Authorization
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
Salary
McLean, VA: $164,800 - $188,100 for Manager, Product Management
New York, NY: $179,700 - $205,100 for Manager, Product Management
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at Capital One Careers website. Eligibility varies based on full or part‑time status, exempt or non-exempt status, and management level.
Equal Opportunity Employer
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug‑free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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