Sr Partner Manager, Retail
Uber, New York, NY, United States
About the Role
The Grocery & Retail team is looking for sharp, highly motivated individuals to join our Enterprise team covering some of our most strategic partners! As a Senior Enterprise Account Manager, you will work efficiently and efficiently with our Grocery and Retail partners to drive revenue growth, operational excellence, and customer service. Partner Managers will work closely with merchant partners, the Uber Eats support team, product, sales, marketing and operations teams to lead and optimize partnerships and provide maximum value for both Uber and its partners.
Success in this role looks like: producing your best results in a team environment; possessing an insatiable appetite to continuously learn; valuing ideas over hierarchy; customer obsession that runs in your DNA.
What the Candidate Will Do
In this role, you'll be a strategic driver to Uber Eats' success within the Grocery & Retail landscape. You'll wear multiple hats, across executive stakeholder management, team building, strategic planning, contracting and negotiations, and cross-functional execution, all geared towards maximizing the value we deliver to both Uber and our merchants. Here's a closer look at your key responsibilities:
Executive Stakeholder Management: Develop strong relationships with a grocery merchant’s leaders and their teams; understand and navigate stakeholder needs and motivations
Strategic Planning: Develop and execute on a comprehensive strategy for engaging with and growing the business with one of our largest grocery merchants. This includes identifying new partnership opportunities, crafting compelling value propositions, and driving growth in orders and Gross Bookings
Data-Driven Optimization: Leverage data to continuously optimize our merchant partner’s storefront experiences, their merchandising, and marketing; identify ongoing areas for improvement, and execute on them with success
Operational Excellence: Collaborate with internal operations teams and grocery merchant teams to ensure the optimal assortment, pricing, and promotions are on the platform, while consistently delivering an exceptional customer experience
Cross-Functional Collaboration: Work seamlessly with internal teams’ leadership (Sales, Marketing, Product, Operations, Finance, etc.) to ensure successful merchant integrations, program execution, and a seamless user experience for both our merchants and users
Basic Qualifications
6+ years of professional work experience, with experience in the Retail or Grocery industry
Bachelor's degree
Preferred Qualifications
Deep understanding of the grocery & retail landscape including current market trends, customer needs, and competitive dynamics
Experience developing and executing go-to-market strategies for new products or services within the retail, grocery and/or e-commerce space
Demonstrated ability to drive significant growth through strategic partnerships
Strong business acumen to understand, anticipate, and solve business needs
Strong relationship management and negotiation skills
Excellent communication and presentation skills with the ability to effectively communicate complex ideas to both internal and external stakeholders
Proven ability to collaborate cross-functionally with diverse teams (Sales, Marketing, Product, Operations, Finance, etc.) to achieve shared goals
Passion for Uber Eats' mission and a strong belief in the power of strategic partnerships to revolutionize the grocery delivery and retail landscape
Experience with Salesforce and / or SQL
For New York, NY-based roles: The base salary range for this role is USD$158,000 per year - USD$175,500 per year.
You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
Equal Opportunity Employer
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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The Grocery & Retail team is looking for sharp, highly motivated individuals to join our Enterprise team covering some of our most strategic partners! As a Senior Enterprise Account Manager, you will work efficiently and efficiently with our Grocery and Retail partners to drive revenue growth, operational excellence, and customer service. Partner Managers will work closely with merchant partners, the Uber Eats support team, product, sales, marketing and operations teams to lead and optimize partnerships and provide maximum value for both Uber and its partners.
Success in this role looks like: producing your best results in a team environment; possessing an insatiable appetite to continuously learn; valuing ideas over hierarchy; customer obsession that runs in your DNA.
What the Candidate Will Do
In this role, you'll be a strategic driver to Uber Eats' success within the Grocery & Retail landscape. You'll wear multiple hats, across executive stakeholder management, team building, strategic planning, contracting and negotiations, and cross-functional execution, all geared towards maximizing the value we deliver to both Uber and our merchants. Here's a closer look at your key responsibilities:
Executive Stakeholder Management: Develop strong relationships with a grocery merchant’s leaders and their teams; understand and navigate stakeholder needs and motivations
Strategic Planning: Develop and execute on a comprehensive strategy for engaging with and growing the business with one of our largest grocery merchants. This includes identifying new partnership opportunities, crafting compelling value propositions, and driving growth in orders and Gross Bookings
Data-Driven Optimization: Leverage data to continuously optimize our merchant partner’s storefront experiences, their merchandising, and marketing; identify ongoing areas for improvement, and execute on them with success
Operational Excellence: Collaborate with internal operations teams and grocery merchant teams to ensure the optimal assortment, pricing, and promotions are on the platform, while consistently delivering an exceptional customer experience
Cross-Functional Collaboration: Work seamlessly with internal teams’ leadership (Sales, Marketing, Product, Operations, Finance, etc.) to ensure successful merchant integrations, program execution, and a seamless user experience for both our merchants and users
Basic Qualifications
6+ years of professional work experience, with experience in the Retail or Grocery industry
Bachelor's degree
Preferred Qualifications
Deep understanding of the grocery & retail landscape including current market trends, customer needs, and competitive dynamics
Experience developing and executing go-to-market strategies for new products or services within the retail, grocery and/or e-commerce space
Demonstrated ability to drive significant growth through strategic partnerships
Strong business acumen to understand, anticipate, and solve business needs
Strong relationship management and negotiation skills
Excellent communication and presentation skills with the ability to effectively communicate complex ideas to both internal and external stakeholders
Proven ability to collaborate cross-functionally with diverse teams (Sales, Marketing, Product, Operations, Finance, etc.) to achieve shared goals
Passion for Uber Eats' mission and a strong belief in the power of strategic partnerships to revolutionize the grocery delivery and retail landscape
Experience with Salesforce and / or SQL
For New York, NY-based roles: The base salary range for this role is USD$158,000 per year - USD$175,500 per year.
You will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.
Equal Opportunity Employer
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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