Service Manager
Martin Management, El Monte, CA, United States
Martin Automotive Group
is searching for a
Lane Manager
to join our team at our
Nissan Of El Monte
location! We believe our continued success and future growth is attributed to our employees.
Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Qualifications
Must have high school diploma or GED
Proven record of achieving exceptional Customer Satisfaction
At least 3 years as an Assistant Lane Manager or Service Consultant, Manufacturer experience
Above average energy level
Ability to work in a fast paced environment
Bilingual preferred but not required
Open availability as we are open 7 days a week
Benefits
Medical, Dental, Vision, Life Insurance
401k
Paid Holidays
Weekly Paychecks
Lane Manager, Service Manager, Customer Service, Manager EOE
#J-18808-Ljbffr
is searching for a
Lane Manager
to join our team at our
Nissan Of El Monte
location! We believe our continued success and future growth is attributed to our employees.
Responsibilities
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend needed maintenance based on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
Qualifications
Must have high school diploma or GED
Proven record of achieving exceptional Customer Satisfaction
At least 3 years as an Assistant Lane Manager or Service Consultant, Manufacturer experience
Above average energy level
Ability to work in a fast paced environment
Bilingual preferred but not required
Open availability as we are open 7 days a week
Benefits
Medical, Dental, Vision, Life Insurance
401k
Paid Holidays
Weekly Paychecks
Lane Manager, Service Manager, Customer Service, Manager EOE
#J-18808-Ljbffr