Outpatient Coordinator, Behavioral Health
Memorial Physician Practices, Holyoke, MA, United States
Job Title
Outpatient Coordinator
Job Type
Fulltime, Nonexempt
Overview
Valley Springs Behavioral Health Hospital is operated jointly with Lifepoint Behavioral Health and Baystate Health. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. As a Behavioral Health Outpatient Coordinator joining our team, you’ll embrace our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
The Behavioral Health Outpatient Coordinator ensures the efficient, compliant, and professional operation of outpatient behavioral health programs while delivering a high standard of customer service. This role oversees day‑to‑day office operations, non‑clinical staff performance, and administrative workflows to support quality patient care and a positive patient experience. The Coordinator ensures compliance with federal and state regulations, licensing requirements, and The Joint Commission (TJC) standards, while supporting admissions, scheduling, documentation, audits, payer coordination, and discharge planning in a fast‑paced outpatient environment.
Why join us
Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.
Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package with company match.
Employee Well‑being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development : Ongoing learning and career advancement opportunities.
What we’re looking for
High school degree or equivalent preferred.
Previous experience on an outpatient or inpatient unit preferred.
Must have experience with clerical duties.
Valid driver’s license preferred.
Basic Life Support certification and Handle with Care required within 30 days of hire.
Hourly range: $20.56 – $27.75 per hour.
Valley Springs Behavioral Health Hospital, a state‑of‑the‑art, 150‑bed hospital operated jointly with Lifepoint Behavioral Health and Baystate Health, located in Holyoke, MA. We provide evidence‑based mental health care, including programs for child/adolescent, adult and geriatric populations.
EEOC Statement
Lifepoint Behavioral Health is an Equal Opportunity Employer. Lifepoint Behavioral Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
#J-18808-Ljbffr
Outpatient Coordinator
Job Type
Fulltime, Nonexempt
Overview
Valley Springs Behavioral Health Hospital is operated jointly with Lifepoint Behavioral Health and Baystate Health. We are driven by a profound commitment to prioritize your well‑being so you can provide exceptional care to others. As a Behavioral Health Outpatient Coordinator joining our team, you’ll embrace our promise to provide superior patient care that exceeds industry standards as well as patient expectations. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
The Behavioral Health Outpatient Coordinator ensures the efficient, compliant, and professional operation of outpatient behavioral health programs while delivering a high standard of customer service. This role oversees day‑to‑day office operations, non‑clinical staff performance, and administrative workflows to support quality patient care and a positive patient experience. The Coordinator ensures compliance with federal and state regulations, licensing requirements, and The Joint Commission (TJC) standards, while supporting admissions, scheduling, documentation, audits, payer coordination, and discharge planning in a fast‑paced outpatient environment.
Why join us
Comprehensive Benefits : Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
Financial Protection & PTO : Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.
Financial & Career Growth : Higher education and certification tuition assistance, loan assistance and 401(k) retirement package with company match.
Employee Well‑being : Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development : Ongoing learning and career advancement opportunities.
What we’re looking for
High school degree or equivalent preferred.
Previous experience on an outpatient or inpatient unit preferred.
Must have experience with clerical duties.
Valid driver’s license preferred.
Basic Life Support certification and Handle with Care required within 30 days of hire.
Hourly range: $20.56 – $27.75 per hour.
Valley Springs Behavioral Health Hospital, a state‑of‑the‑art, 150‑bed hospital operated jointly with Lifepoint Behavioral Health and Baystate Health, located in Holyoke, MA. We provide evidence‑based mental health care, including programs for child/adolescent, adult and geriatric populations.
EEOC Statement
Lifepoint Behavioral Health is an Equal Opportunity Employer. Lifepoint Behavioral Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
#J-18808-Ljbffr